Page 381 - SAD bookflip
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User Interface Design
13
The user rights cited by Dr. Karat include
– Perspective problems are system/not user problems
– Installation
user should install/uninstall easily
– Compliance
system performs as promised
– Instruction easy-to-use instructions
– Control
user should be in control of system
– Feedback
system provides clear feedback
– Dependencies
system requirements are readily available
– Scope
system limits are known
– Assistance
system help is provided
– Usability
system is intuitive to use
