Page 35 - February 2024 Issue.indd
P. 35

ACCU





              Administrative Care
               Coordination Unit







                                                           Explain
                                                     your Managed Care
                                                    Organization (MCO)
                                                          choices.
                                Explain how to                               Help you resolve
                                renew benefits.                                billing issues.





                   Help you get your                                                      Help you find
                  prescriptions filled.                                                  a doctor within
                                                                                           your MCO.




                  Explain how to                                                          Explain services
                   update your                                                             available out of
                  information and                      ACCU                               network, without
                obtain a new card.                                                            a referral.




                      Explain your                                                         Help link you
                      appeal and                                                         to transportation
                    grievance rights.
                                                                                             services.




                                Explain annual                                   Help you find
                                    right to                                     a dentist for
                                change MCO’s.                                     your child.
                                                         Helps you
                                                      understand your
                                                    benefits and how to
                                                      access services.



                      For more information call 410-479-8189 or visit www.carolinehd.org                      35
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