Page 15 - October 2021 Issue.indd
P. 15

ACCU





                Administrative Care
                 Coordination Unit






                                                           Explain
                                                     your Managed Care
                                                     Organization (MCO)
                                                          choices.
                                 Explain how to                             Help you resolve
                                 renew benefits.                              billing issues.





                     Help you get your                                                   Help you find
                    prescriptions filled.                                               a doctor within
                                                                                          your MCO.



                    Explain how to                                                       Explain services
                     update your                                                          available out of
                    information and                    ACCU                              network, without
                  obtain a new card.                                                        a referral.




                       Explain your                                                       Help link you
                        appeal and                                                      to transportation
                      grievance rights.
                                                                                            services.



                                 Explain annual                                 Help you find
                                     right to                                   a dentist for
                                 change MCO’s.                                   your child.
                                                          Helps you
                                                      understand your
                                                     benefits and how to
                                                       access services.


                       For more information call 410-479-8189 or visit www.carolinehd.org

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