Page 5 - MGT MOTORS - SCV CUSTOMER DOCKET

MGT MOTORS PVT LTD

CUSTOMER DOCKET CHECKLIST

Sr. Document given at How it is Objective of each document
No. the time of given
delivery
1. Sales Invoice In customer Mandatory document of a vehicle for ownership
docket
#
2. Insurance In customer Insurance paper is required to know whether your vehicle is
docket insured with respective Insurance Company

3. Form 22 & Form In customer This has all the details of the vehicle like GVW, wheelbase, etc.
21 / Sale Letter docket without Form 21 and Form 22, no RTO registration can be
done. Initial certificate of compliance with pollution
standards, safety standards of components and road
worthiness - without this certificate, a vehicle cannot run on
road.
4. Welcome letter In customer A warm gesture to congratulate the customer on becoming
docket a part of Tata Motors Family; it also has contact details of
dealership mentions model of the purchased vehicle

5. New vehicle handover In customer Understanding from the customers on certain points related
form docket to BSVI like driver training, telematics process, warranty
T&C, etc. are provided/activated or not.

6. a) Temporary In customer TRC is necessary because it helps the customer ply his vehicle
Registration docket* on road for 30 days or until he receives his permanent
Certificate registration, whichever is prior. This document carries the
permanent registration no. and name may vary from state to
state.

6. b) Temporary In customer This to be made where vehicles are going to another district
Registration docket** initially. Temporary no. has validity of a month but cannot load
and name of the document may vary from state to state.
7. Product Brochure Along with To inform customers about other products of Tata Motors.
customer
docket
8. OSB - Operator Along with Owner's manual is important to know the vehicle. It has
Service Book or customer maintenance schedule, driving guidelines, body building
Owner's Manual docket guidelines, safety tips, information about location of service
centre, warranty T&C, etc. which you need to read carefully
and understand.

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Tata Motors Toll-free No.: 1800 209 7979