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2.4 HOUSEKEEPING
Q1. What are the key functions of the Housekeeping Department?
Ans. The key functions are: :
Cleaning of suites and villas
Cleaning of the public areas
Cleaning of the Cabana
Linen and laundry
Minibar
Q2. What are the operating hours of the Housekeeping Office? Ans. From 7:30 to 23:30.
Q3. On which floors are the suites that allow smoking?
Ans. The 6th 10th 17th 21st and 26th floors. 6 10 17 21 26
Q4. What is the volume of water in the Relaxation Pool of the Cotai Pool Suites?
Ans. 2.3 cubic meters of water. 2.3
Q5. What is the temperature of the hot water supplied to guest rooms?
Ans. 42 degrees Celsius. 42
Q6. What is the standard guest room temperature setting?
Ans. 23 degrees Celsius, low fan setting. 23
Product Knowledge Manual – 2016 v4.0
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