Page 35 - pk 2016
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Q12. How many TV channels are available in the guest rooms?
Ans. There are 78 channels. 78
Q13. What religious books are placed in the guest rooms?
Ans. The Bible and the Buddha Book. We can also provide the Koran upon guest request.
Q14. Which complimentary daily newspapers do we provide? Ans.
  Va Kio Daily (Local Chinese Newspaper)
  South China Morning Post (English) – only for non-Chinese guests
or per guest request
Q15. What are the hours for the Turn Down service? Ans. From 18:00 to 22:00.
Q16. What are the Turn Down gifts that we provide for guests?
Ans. Guests will receive one of the following, according to the day of the week:
  Incense cone
  Coin purse with key ring
  Name card holder
  Felly the Turtle (on the first night)
  Mini notepad
  Leather keychain
  Mini photo frame
  Fu Hong ceramic gift
Product Knowledge Manual – 2016 v4.0
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