Page 24 - VENTURE PRICE GUIDE (US) 2024
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FREQUENTLY ASKED QUESTIONS


       What makes a Venture portrait different?                 Do my products come with a Guarantee?
       We understand the power of telling a story, and we’re    All products produced showcasing the Venture
       passionate about using our skill, time and effort to tell   Warranty Label have a three year guarantee, except
       yours. We believe our bespoke portraits are a unique piece   for digital hardware products which are covered for
       of personal artwork, and we pride ourselves on capturing   one year. There is no need to register your product/s,
       a precious moment in your life you’ll look back on forever.   they are covered for three years from when they
       That’s why so many people fall in love with the images   are produced. If your product is faulty or damaged
       we produce; so even though your voucher includes a       please contact your studio they will advise what you
       complimentary portrait, we’ll always give you the option to   need to do, all products will need to be returned
       buy more.                                                to the studio. The product will be repaired where
                                                                possible or if Premier Image advise it is not possible,
       Can I buy digital images?                                a replacement will be produced. If the product has
       Yes. Each studio has a selection of packages available.
       Digital images are sold as part of our exclusive packages   been discontinued, we have the right to replace it
                                                                with a similar product of comparable value.
       but not sold individually. Talk to the studio team for more
       details.
                                                                Please note: Images from products ordered and
       Do you save our images, so we can purchase them in the   produced are held for three years to facilitate this
       future?                                                  guarantee. Digital images are not covered under the
       Images you buy on the day of your viewing will be safely   guarantee, these are held at your studio.
       backed up by our production facility, so your order is   Your product must be hung using the brackets or
       available as part of the Venture guarantee. However, we
       cannot guarantee any of the other images- so the best (and   fixings attached to the product, seek professional
                                                                advice if necessary for the corresponding and
       often the most inexpensive) way is to purchase any images   appropriate wall fixings, alternative hanging will
       you fall for at your design consultation appointment.
                                                                invalidate the warranty.
       Will I get a discount if I buy several images?
       Yes. There are different packages available, allowing you to
       choose a selection of your favourite images at an exclusive
       price. Please don’t hesitate to look for it at your design
       consultation appointment.
       How will I choose which images and frames I want?
       Don’t worry. We’ll be on hand to help you choose the perfect
       images and display options from our range.
         These handy tips will help:

         • Make sure you know what each of our packages offer.
         • Look around your home to see where you would like to
         display your beautiful portraits.
         • Speak to any other family members who may want
         some of the images and if necessary make sure they
         come with you to the design consultation appointment.
         • There are several easy payment plans available, please
         don’t hesitate to ask for the details at your design
         consultation.
       24 venturephotography.us                                                            venturephotography.us  24
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