Page 157 - TESIS ADJUNTA DE BUSINESS

ULTIMATUM COLLECTION LETTER

If the customer doesn´t answer any of your collection letters, you can
give him-her a final chance to pay. The ultimatum collection letter needs
to state the specific action, you will take if the customer doesn´t send
payment by a certain date, your statements should be fear, reasonable
and logical.

1.- First review the history of the account.
What the customer you repeat it effort to collect, etc.

2.- Give a deadline for payment or for the customer to committee a
repayment agreement, otherwise you will take legal action the purchased
good and turn the account over to a collection agency.

3.- Be careful not to make accusations which is illegal.
Simply state the facts and explain why his-her in actions in causing you
to take actions.

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