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Things To Know

Access Needs Communications With Ship
Royal Caribbean International welcomes guests with Detailed information for communicating with the
access needs and works hard to assist them throughout ship and onboard Internet access can be found
their vacation. at www.RoyalCaribbean.com.

To receive appropriate assistance, you must notify Credit Card Authorizations
Royal Caribbean International in writing of any disability Just like some land-based hotels, guests can expect to see
or condition that may require advisable special an initial pending charge or authorization, also known as
accommodations. Contact the Access Department a temporary hold, on their credit card. Temporary holds
at +1.866.592.7225 or +1.954.628.9708 from outside are placed on every card linked to your SeaPass Account
the U.S. or email us at special_needs@rccl.com or Fax and are used to secure funds for anticipated onboard
+1.954.628.9622. purchases. Purchases made over the initial $100 will
generate additional holds. Most holds are released within
Guests with wheelchairs, scooters and limited days after your cruise. If they aren’t, contact your bank or
mobility may have difficulty or may not be able to financial institution as they manage the duration of holds.
get on and off the ship using tenders and gangways
at some ports of call. For more information please Cruise Compass
see www.RoyalCaribbean.com/tenderaccess The Cruise Compass is our daily communication designed
to keep you informed of what’s happening all day, every
Alcohol Policy day. You can check out daily activities and events,
On embarkation day, each guest of drinking age may bring entertainment shows, and so much more via the Royal
one (1) sealed 750 ml bottle of wine or champagne. Boxed Caribbean app on your phone. You can also find a printed
wine and other containers are prohibited. Wine should copy of the Cruise Compass by the Guest Services area.
be brought onboard via carry on if possible. Luggage
containing wine or champagne will not be delivered to the Disembarkation
stateroom and guests will need to retrieve their luggage Please note, disembarkation typically begins hours
from security once the ship has set sail. after the final arrival time and is subject to change,
as it is contingent on the completion of customs and
Guests may also bring non-alcoholic beverages as carry- port clearances at the end of a cruise. Please plan your
on items on boarding day. Non-alcoholic beverages may transportation with enough time to allow for this process.
not exceed 12 standard (17 oz.) cans, bottles or cartons per Your assigned disembarkation time will be communicated
stateroom. Milk and distilled water brought on for infant, to you once you are onboard. If you have any special
medical, or dietary use are permitted. requests regarding disembarkation, your crew onboard will
be happy to assist.
Guests who purchase alcohol bottles onboard, in a port-
of-call, or bring more than the one permitted bottle on Drones
boarding day, will have their items safely stored by the Guests are welcome to bring drones on their cruise for
ship. These bottles will be returned on the last day onboard use on land only and outside of the port area. However,
for enjoyment once home. drones are not to be operated onboard the ship at any
time, nor on Royal Caribbean’s private destinations: Perfect
For consecutive sailings, guests of drinking age are allowed Day at CocoCay, Bahamas or Labadee®, Haiti. While
to bring one (1) 750 ml bottle of wine or champagne for onboard, drones must be stored safely in the stateroom.
each individual sailing. Additional bottles will be stored Drones used on the ship will be confiscated until the end of
by the ship and delivered, one bottle at a time, to the the cruise. A Guest Conduct Policy warning will be issued
stateroom on the first day of each new voyage. Guests and guests may be subject to disembarkation at their own
bringing more than one bottle at the start of the first expense for onboard drone usage. Guests assume full
sailing should have documentation for any consecutive responsibility for understanding all local authority rules
sailings available to share with security. Guests may related to drone usage and for obtaining any required
request a corkscrew to use for opening bottles in their permissions for drone operations. Different countries may
stateroom. have different rules. Any liability, including environmental
damage from drone usage is the guest’s responsibility.
21 is the minimum drinking age onboard sailings from the Royal Caribbean assumes no liability for guest drones that
United States, Canada, or the United Arab Emirates. On may be confiscated by local authorities for violating local
sailings departing from the Caribbean, South America, laws or for any accident or injury resulting from a guest
Europe, Asia, Australia, or New Zealand, it is 18 unless drone flight.
the homeport’s legal drinking age is higher than 18, then
the higher age applies. The above ages also apply for Gratuities
possession of alcohol. An $18.50 USD per guest, per day gratuity for regular
and Junior Suite staterooms will automatically be added
Visit our Guest Health, Safety, and Conduct Policy to each guest’s SeaPass® account for our dining, bar &
for more information on our Alcohol Policy at:. culinary services staff, stateroom attendants and other
www.RoyalCaribbean.com/guest-terms.. hotel services teams who work behind the scenes to give
you the best possible cruise experience. Suite guests will

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