Page 4 - Exchange House Budget 2022

EXECUTIVE SUMMARY
HOSPITALITY COSTS V EMPLOYEE COSTS
The annual budget forecast is £468k and this can be broken down between Employee Catering Costs (forecast at £218k) and Visitor and Hospitality Cost (forecast at £250k. If we commence with 1 chef then the annual cost is reduced by £50k until the position is filled.
FINANCIAL MANAGEMENT
We operate an Open-book, transparent accounting policy. We deliver the best net costs for all supplies. Management Fee is calculated at 9% of net costs. Monthly Budget V Actual statements will be provided with the monthly invoices.
KEY PERSONNEL
Our proposed staff structure is for 3 staff for Hospitality Catering and 2.5 staff for Employee catering. The overall contract will be overseen by the Chef Manager and the front of house will have a Team Leader.
OPERATIONAL SUPPORT
We have a very experienced leadership team and innovative operating systems for administrating and supporting our teams.
QUALITY & CUSTOMER CARE
Customer satisfaction is our No. 1 priority and we ensure our teams are totally focused to meet and exceed service level agreements and guest expectations.
INSURANCE COVER
Minimum £5m insurance cover for Public and Employers Liability.