Page 37 - Policy Wording - Hollard Prestige Portfolio 1.4

How we settle your claim
– the lightning conductor must be serviced at least once every three years by a specialist installer of conductors
– you must install at least a 5 kg CO2 fire extinguisher in every kitchen or cooking area and on every floor or loft if the building is higher than one storey
– the fire extinguishers must be maintained and serviced at least once a year.
You must also comply with the following additional conditions if you have the following installed:
○ Fire retardant
– all wood or thatch treated with a fire retardant must be maintained according to the manufacturer’s
specifications or at a minimum interval not exceeding three years
– the treatment of the wood or thatch, as well as the maintenance of the fire retardant, must comply with SABS specifications
– you must supply us with written proof of this, if required by us.
○ Chimneys
– all chimneys must comply with National Building Regulations such as the height of the chimney and the materials used to construct it; it must not create a fire hazard to any adjacent material
– a non-combustible flashing must be installed on the roof around the chimney.
Safe warranty
You have to keep each item of jewellery or watches valued in excess of the limit stated in the schedule in a locked safe that is fixed to the building when the building is unoccupied, or alternatively, the items should be worn or carried by you at the time of the loss. If not the payment will be limited to the amount stated in the schedule.
Tennis bracelet warranty
Any jewellery item that carries the description of tennis bracelet must have a secure clasp which much be securely fastened while the item is worn. The clasp must be inspected by a jeweller every 12 months. If this is not adhered to we reserve the right to reject your claim.
Jewellery certificate warranty
Before your cover starts, you must provide us with a valuation certificate from a registered jeweller or valuator. If you do not, we will not pay you more than the amount stated in the schedule for jewellery, gold, silver, platinum, watches, and precious or semi-precious stones.
Security measures
The following security measures are applicable to the following sections Home, Section 1, Contents, Section 2 and Fine arts, Section 4 unless otherwise stated:
Hollard Prestige Portfolio – Version 1.4 – 2 Feb 2023 35