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a new standard for excellence in the Charleen has focused on leveraging ers that we take safety and building
condo industry. technology to improve risk manage- operations to the highest levels,”
ment processes. Charleen explains. This emphasis
Transforming Risk Management Her operations team has implemented on accountability has allowed her team
with Technology a comprehensive technology-driven to document their safety measures
Charleen Wrobel, an innova- program that meticulously manages clearly and consistently.
tive property manager with Polaris and tracks security concerns, fire By utilizing accessible technol-
Realty, has taken significant strides to code compliance, and proactive safety ogy, her team not only meets safety
integrate technology into the manage- measures, including slip and fall preven- and compliance standards but also
ment of commercial high-rise office tion protocols. “The operations team enhances the efficiency of their opera-
buildings in Mississauga. With a deep truly cares about the tenants and the tions. For instance, daily, weekly, and
understanding of the complexities buildings. They do everything they can monthly inspections are recorded
involved in property management, to prove to the tenants and employ- digitally, complete with time-stamped
photographic evidence. This level of
documentation provides tenants with
peace of mind, knowing that their
safety is a top priority. Charlene’s
forward-thinking approach not only
elevates the standard of care at these
buildings, it also fosters a culture of
continuous improvement within the
organization – and having the evidence
to prove their efforts.
Bridging the Gap
in Emergency Response
Recognizing the critical need for
improved emergency response in
high-rise buildings, the Peel Regional
Police have initiated a tech-driven solu-
tion aimed at bridging gaps between
emergency responders and building
management. Their Community Safety
& Wellbeing initiative emphasizes
collaboration with building owners to
eliminate barriers to effective emer-
gency response.
Their objective is to allow build-
ing owners and management firms in
their community to connect digitally
with first responders, providing instant
access to vital, life-saving information.
The initiative offers secure solutions for
the following concepts;
• What if building owners had
a secure platform to digitally
engage the emergency services
in their efforts to positively
impact community safety and
Call Us: 905-415-1851 wellbeing?
info@domeservicesgroup.com • What if a building Owner
could remove these barriers to
www.domeservicesgroup.com emergency response by sharing
critical details with police, fire,
and EMS and immediately
elevate the standard of care in
my community?
• What if we can provide this
information as first responders
are on the way to the building
52 I CM Magazine WINTER 2024