Page 75 - Empowerment Approach Awareness Training Video 2020-2021_Neat
P. 75

We call our strategy a ‘Coaching Conversation’.


                                          There are 4 key elements:





































          Wait until everyone is calm.                                                 Let them know your               Ask how they can solve the
         This may be later in the day           Then LISTEN & WAIT.                   concerns using a kind,                  problem so it is:
             or even the next day.              Repeat their words back.               matter-of-fact tone:
                                                                                                                         “Good for me, good for
         Try to introduce the issue in            Ask clean questions.                                                  you, good for everyone”.
          a matter-of-fact way so the                                               “The thing is for me is …”
             child doesn’t become                                                                                       Wait – don’t fill silence with
                  defensive.                  Peel the onion to get to              Use the Speak Up 4 Better             your own ideas until the
                                                the core of the issue
         “I noticed … What was going                                                  tool - it keeps the ‘you’          young person has thought
                 on for you?”                                                            blamer out of it.                   really very hard.
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