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GOOD IS THE


            NEW NORMAL                                           Contents

                                                                          MANAGEMENT MESSAGE
            Our new rankings show ELT standards                           Andrew Robert and John Duncan reveal
            are rising to meet statistical norms,               21 seven secrets of a successful school
            Melanie Butler explains

                                                                          READING THE RANKINGS
                                                                          Simple step by step guide
                  chools aren’t getting better. It’s all grade inflation,” the   22  to the way we score schools
                  superstar school principal snorts over lunch.
                    I choke on my spring roll. After all, his super-famous
            Sschool has just rocketed up the rankings following an
            excellent British Council inspection.                                   PLAYING THE PERCENTAGES
              “We base all our scores on inspection data,” I object. “Are you
            suggesting the inspectors have gone soft?”                              The top 50 UK centres based
              In the last ten years the number of centres awarded eight or   23-26  on British Council Inspections
            more areas of strength has gone up significantly and the mean
            average score across the accredited sectors has continued to rise
            gradually.                                                              UNDER ANALYSIS
              But, as we show in our analysis of the statistics on page 28, the     What the industry stats show
            distribution of scores now looks statistically normal.   27-34  PLUS sector by sector results
              The inspections system has changed. The criteria have become
            clearer. And step by step, year by year, more and more centres have
            figured out what they need to do to do well.
              Some call it box ticking, I call it improving performance.  MARK OF SUCCESS
              The Gazette rankings aim to                                 Millfi eld’s Mark Greenow looks back
            sort out the significantly better    The British  35  over forty years of summer schools
            from the good.
              That’s why in this issue we   Council do not
            are reporting the rankings in
            percentiles.               worry about staff
              In testing, they call this norm   turnover. But
            referencing. I call it a fairer way
            to report the results when lots of   we do.
            centres get the same high scores.
            ELC Bristol and Wimbledon school of English Both have a perfect
            score: they are both in the top percentile.
              “But the scores are wrong,” another school owner shouts at me.
            “Your top schools have 15 strengths,” she protests. “We got 17!”
                I’ve given up trying to explain the difference between an area of
            strength (the basic data point we use) and a strength in one of 100
            or so individual criteria. Nowadays I just e-mail our step-by-step
            guide on how we rank schools. You can find the latest iteration on   Wimbledon School of English
            page 23.
              Next time I’ll also send on the tips for managers put together by      London
            ELC Bristol on page 22. And I’ll underline their tip number 1, staff
            retention, in red ink.                                  Proud to be named joint number one English language
              It won’t make any difference to their next inspection report.         school in the UK*
            Alone among pretty much all the UK’s multifarious educational
            inspection bodies, the British Council do not worry about staff   Exam Preparation   Business and Professional
            turnover. But we do.                                         (IELTS, OET and Cambridge)
              And so do the Chinese, at least to judge from their polite, detailed   Academic Preparation  Young Learners Courses
            e-mails. And they expect us to know every stat from every school in
            every sector.                                               Family Courses          Teacher Training
              So we have decided, in this issue, the least we can do to help them
            is to list the top UK language centres, sector by sector. You can find   30+ and 40+ Courses  Beginners Course
            the results on pages 30 to 34.
              This means we have had to limit the industry-wide ranking to the   Bringing English to the world since 1964  |  Top Centre of Excellence  |  Beautiful building in ideal
            top fifty language centres, instead of our normal top 100, which will   London location  |  Over 90 nationalities each year  |  Excellent accommodation close to school  |
            appear in the September edition.                        Junior Summer Centres  |  University Pathways and Internships  |  Authorised exam centre  |
              You can’t please all of the people all of the time.             *EL Gazette school rankings based on British Council Inspection reports
               “You don’t care about schools like us,” one
            London principal told me, “you just write about
            the top schools.”
              This year I called back to congratulate him
            on making it into the top 100.                                Tel +44 20 8947 1921  |    info@wimbledon-school.ac.uk     |     wwww.wimbledon-school.ac.uk
                                                                              Wimbledon School of English, 39-41 Worple Road, London SW19 4JZ
                                 MELANIE BUTLER,
                                 EDITOR IN CHIEF                                   A special interest group of English UK
            editorial@elgazette.com                                                                                21
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