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76 | Driver’s Manual
TELEPHONE NUMBERS
DMV CALL CENTERS Bureau of Consumer & Facility Services
PO Box 2700-ESP
Metropolitan New York City: Albany, NY 12220-0700
From area codes 212, 347, 646, 718, 917, 929:
1-(212)-645-5550 or 1-(718)-966-6155 • Complaints about a repair shop/dealership/
inspection station: 1-(518) 474-8943
Downstate Call Center General Assistance:
1-(718)-477-4820 • Questions about Emissions Inspections:
1-(518)-473-0597
Albany Call Center General Assistance:
1-(518)-486-9786 Custom Plates Unit
6 Empire State Plaza
EDL Helpline: 1-(518) 474-9981 P.O. Box 2775
Albany, NY 12220
TTY/TDD (Telecommunications Device for the 1-(518)-402-4838
Deaf):
Within New York State: 1-(800) 368-1186, Title Services Bureau
Outside New York State: 1-(518) 473-9002 6 Empire State Plaza
Albany, NY 12228
To schedule a road test: dmv.ny.gov or 1-(518)-486-4714
1-(518)-402-2100
IMPORTANT DMV ADDRESSES & For the most recent updates of state and county motor
vehicle office locations, useful DMV addresses
TELEPHONE NUMBERS and telephone numbers, and other important information,
please visit our website.
Office of Traffic Violations The DMV website: dmv.ny.gov
6 Empire State Plaza
Albany, NY 12228 Note: Approximate metric equivalents to U.S. measures
(See DMV Call Centers) are provided for information only.
New York State laws and regulations use U.S. measure-
To contact a Traffic Violations Bureau ments only.
about a scheduled hearing:
New York City TVB: 1-(718) 488-5710 The information in this manual is as accurate as possible
at the time of publication but is subject to change.
This manual is intended to provide basic information and
Driver Improvement Bureau cannot possibly cover every traffic law or situation.
6 Empire State Plaza
Albany, NY 12228 If you have a question about the information supplied in
1-(518) 474-0774 this manual or a situation not covered, consult a motor
vehicles representative at any motor vehicle office, or
Financial Security Bureau write to: Office of Communications, Department of Motor
Vehicles, 6 Empire State Plaza, Albany, NY 12228
(formerly Insurance Services Bureau)
6 Empire State Plaza © Copyright 2018, New York State Department of Motor
Albany, NY 12228 Vehicles. All rights reserved.
1-(518) 474-0700