Page 77 - Regal Catalog 2025

Empire Bronze Corporation 1130 North Ridge Avenue Lombard, Illinois 60148
SALES POLICIES
METALWARE: Standard Finish on Bronze, Brass or Aluminum is Satin. High Polish Finish is 20% Additional unless the item is Illustrated as High Polish. Brass Finish is 10% Additional Unless the Item is Illustrated as Brass in the Catalog. Nickel Plating minimum 25% Additional.
RICH GILT: Brightly Polished, Gold Toned Finish is Available at an Additional Charge of 20%. Prices Will Be Submitted Upon Request.
WOODEN ITEMS: Wooden Items are Made of Walnut or Oak. Finished or Stained as Per Order. Other Woods Available at an Additional Charge.
ENGRAVING CHARGES: Engraving is Available at $ 2.00 per Character.
ORDER MINIMUMS: An Accommodation Fee of $10 List, will Be Added To All Orders Below $100 List.
An Additional Convenience Fee of $10 List, will be assessed on all Drop Ship Orders Under $200 list. PRICES: All Prices are F.O.B. Lombard, Illinois as Per Current Price List. Prices Subject to Change Without Prior
Notice.
RETURNS: Merchandise May Not Be Returned Without Written Authorization. Returned Merchandise is Subject
to Our Inspection for Refinishing, Damages, etc. and Subject to a Minimum 20% Restocking Charge. CANCELLATIONS: Orders Which Have Been Accepted by Us Cannot be Cancelled Without Our Written
Approval. Custom Merchandise is not returnable.
RUSH ORDERS: A 10% Expediting Fee Will be Assessed On All Rush Orders. No Returns of Rush Orders.
DAMAGED MERCHANDISE: Great Care is Taken to Assure that Regal Products Meet High Standards
of Quality and Craftsmanship. IMMEDIATELY UPON RECEIPT EXAMINE ALL MERCHANDISE THOROUGHLY. OUR RESPONSIBILITY FOR THE SHIPMENT CEASES WITH ACCEPTANCE BY CARRIER. It is the Responsibility of the Dealer to Make His Customer Aware of the Necessary Procedure for Filing Damage Claims. Keep All Packing and Shipping Material. Take Digital Images of the Damaged Carton & Merchandise in Order to File a Claim With The Carrier.
ALL CLAIMS MUST BE MADE WITHIN FIVE BUSINESS DAYS OF RECEIPT OF MERCHANDISE.
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email: jeganrestoration@gmail.com
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