Page 27 - 2018 Carlstar Benefit Guide
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BENEFITS ENROLLMENT • 201827






Flexible Spending Account (FSA) Employee Assistance Program
(continued)


The Carlstar Group Employee Assistance Program (EAP) is designed to help you and your household members
maintain a healthy and fulilling life. One of Cigna’s dedicated personal advocates will work with you to resolve
any issues you may be facing, connect you with the right mental health professional, direct you to a variety of
helpful resources within your community, and more. The EAP program is provided to you at no cost and is
100% conidential. You are automatically enrolled for EAP on the irst day you are actively at work.


Through the EAP, you and your family members have up to three face-to-face counseling sessions per issue.
You and your household members can also get EAP assistance and information via the Cigna EAP website:

www.Cignabehavioral.com. You can also access EAP services toll-free 24/7/365 at 877.622.4327.




EAP Services Include

X Counseling: one to three face- X Financial: Free 30-minute X Consultation and support by
to-face sessions per issue with a telephonic consultation with phone: Consultations may
counselor in your area a qualiied specialist on issues be related to questions about
such as debt counseling or behavioral health related
X Legal Assistance: Free planning for retirement topics, assistance with problem
30-minute consultation per issue identiication, problem-
with an attorney face-to-face or X Elder care: Resources and solving skills, approaches

by phone referrals for home health and/or resources to address
agencies, assisted living
X Child care: Resources and facilities, social and recreational behavioral concerns
referrals for child care programs, and long-distance X Pet care: Resources and referrals
providers, before and after care giving for pet sitting, obedience training,
school programs, camps, veterinarians, and pet stores
adoption organizations, and X Identity theft: 60 minute free
information on parenting consultation with a fraud

questions and prenatal care resolution specialist
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