Page 23 - 2019 CommScope
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Information for New UHC Members



For employees moving their medical coverage UHC Member Portal
to UHC we have some tools to help make the If you enroll in CommScope UHC medical coverage,
transition easier! you will have access to a UHC member page that


Transition of Care allows you to review your beneits, review claims
summaries, schedule a virtual visit, search for providers,
If you are receiving care for a serious medical and more!
condition such as cancer treatment, maternity care, Once coverage begins January 1, visit the U.S.
or transplant, you may qualify for the Transition of employee beneits website and go to the UHC
Care (TOC) beneit with UHC. Transition of Care gives homepage. Click on “Register Now” to sign up. This
new UnitedHealthcare members the option to request medical member portal will also link to your pharmacy
extended coverage from their current, out-of-network beneits (through OptumRx) and will allow you to:
healthcare professional at network rates for a limited
time due to a speciic medical condition until the safe „ Order your medications online
transfer to a network healthcare professional can be „ Reill current prescriptions
arranged. You must apply for transition of care no later Renew prescriptions if you are out of reills
than 30 days after the date your UnitedHealthcare „
coverage begins. Forms for application will be made UHC ID Cards
available on the U.S. employee beneits website . Current employees enrolled in a CommScope
See How Jane Approaches Her Transition of UHC medical plan will not receive new UHC ID
Care to UHC cards unless they are changing medical plans from

Jane is in process of having chemo treatments but her 2018 to 2019, for example moving from the PPO
doctor will not be in the UHC network in 2019. Jane Medical Plan to Health and Investment Plan A. If
completes the TOC form and is approved to have you are new to CommScope UHC medical coverage,
the last ive treatments covered as in-network even you should receive your new medical UHC ID card
though her current doctor is not in the UHC network. prior to January 1, 2019, but if you do not receive your
She chooses a new in-network doctor for her follow card before you seek services (i.e. you have a doctors
up care in order to continue receiving in-network visit or need a prescription at the very beginning
coverage. of the new plan year) you can print a temporary ID
card or request a new one at ANY time through the
Note: If you have questions about Transition of Care for UHC Member portal (www.myuhc.com). When you
Dental treatment, there is more information on page 25. register/login just visit “Account Settings” and select the

option to print a temporary ID card or request a new
one by mail.

Still have questions? UHC has a dedicated helpline
for CommScope. Call 844.333.2605 to speak with
UHC today! This line will be available during Annual
Enrollment to assist with your questions.







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