Page 10 - 2018 Capgemini Enrollment
P. 10
TeleHealth Connection Through Cigna* When Can I Use It?
➤ For non-emergency medical
Cigna TeleHealth Connection provides covered employees and dependents with access to two
telehealth services – American Well (Amwell) and MDLIVE. With TeleHealth Connection, you have issues – especially as an
24/7/365 access to board-certiied primary care doctors and pediatricians through a phone call alternative to emergency rooms
or web chat. or urgent care centers
Whether you are at home, at work, traveling or you simply want a more convenient way ➤ When your doctor is not
to see a doctor, Amwell and MDLIVE are easy to use and available on your schedule anytime. available on your schedule
➤ Anytime in the United States* –
How Do I Get Started?
To request a TeleHealth visit, you must first register. If you wish to have access to both Amwell including nights, weekends
and MDLIVE providers, you will need to register for both services as shown below. and holidays
➤ Amwell and MDLIVE staf are
MDLIVE Amwell available 24/7/365 by phone
or web chat
FIRST-TIME REGISTRATION FIRST-TIME REGISTRATION
You can sign up by telephone or online: You can sign up by telephone or online: Use It For Non-Emergencies, Like:
➤ Allergies
Call 1-888-726-3171 Call 1-855-667-9722
OR OR ➤ Ear infections
www.mdliveforcigna.com www.amwellforcigna.com ➤ Pediatric care
➤ Nausea, vomiting
Helpful video links: Helpful video link:
HOW TO SIGN UP FOR MDLIVE HOW TO SIGN UP FOR AMWELL ➤ Respiratory infections
HOW TO USE MDLIVE ➤ Sinus problems
Downloading the Mobile App Downloading the Mobile App ➤ Urinary tract infections
1. Go to the App Store (for iOS devices) 1. To easily download the Amwell for Cigna
or Google Play (for Android devices). App on your mobile device, go to www. ➤ And more!
2. Search for the MDLIVE App and amwell.com .
download. 2. Scroll down to Get the Amwell App , enter
your mobile number and click the send
button.
You can also download the Amwell for Cigna
App from the App Store (for iOS devices) or
Google Play (for Android devices).
* This service is secure, confidential and compliant with all medical privacy regulations. The service is available except where prohibited by state
regulations. Contact MDLIVE or Amwell for more information.
CAPGEMINI 2018 BENEFITS GUIDE 7
➤ For non-emergency medical
Cigna TeleHealth Connection provides covered employees and dependents with access to two
telehealth services – American Well (Amwell) and MDLIVE. With TeleHealth Connection, you have issues – especially as an
24/7/365 access to board-certiied primary care doctors and pediatricians through a phone call alternative to emergency rooms
or web chat. or urgent care centers
Whether you are at home, at work, traveling or you simply want a more convenient way ➤ When your doctor is not
to see a doctor, Amwell and MDLIVE are easy to use and available on your schedule anytime. available on your schedule
➤ Anytime in the United States* –
How Do I Get Started?
To request a TeleHealth visit, you must first register. If you wish to have access to both Amwell including nights, weekends
and MDLIVE providers, you will need to register for both services as shown below. and holidays
➤ Amwell and MDLIVE staf are
MDLIVE Amwell available 24/7/365 by phone
or web chat
FIRST-TIME REGISTRATION FIRST-TIME REGISTRATION
You can sign up by telephone or online: You can sign up by telephone or online: Use It For Non-Emergencies, Like:
➤ Allergies
Call 1-888-726-3171 Call 1-855-667-9722
OR OR ➤ Ear infections
www.mdliveforcigna.com www.amwellforcigna.com ➤ Pediatric care
➤ Nausea, vomiting
Helpful video links: Helpful video link:
HOW TO SIGN UP FOR MDLIVE HOW TO SIGN UP FOR AMWELL ➤ Respiratory infections
HOW TO USE MDLIVE ➤ Sinus problems
Downloading the Mobile App Downloading the Mobile App ➤ Urinary tract infections
1. Go to the App Store (for iOS devices) 1. To easily download the Amwell for Cigna
or Google Play (for Android devices). App on your mobile device, go to www. ➤ And more!
2. Search for the MDLIVE App and amwell.com .
download. 2. Scroll down to Get the Amwell App , enter
your mobile number and click the send
button.
You can also download the Amwell for Cigna
App from the App Store (for iOS devices) or
Google Play (for Android devices).
* This service is secure, confidential and compliant with all medical privacy regulations. The service is available except where prohibited by state
regulations. Contact MDLIVE or Amwell for more information.
CAPGEMINI 2018 BENEFITS GUIDE 7
