Page 33 - Friendship Village
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Core services











Your Lockton team is an extension of your HR department



FRIENDSHIP VILLAGE







OPEN MARKETING,
SERVICE TEAM COMPLIANCE ENROLLMENT AND CLAIMS DATA HEALTH RISK VENDOR, AND
(DAY-TO-DAY) SUPPORT COMMUNICATION MANAGEMENT MANAGEMENT RENEWAL
SUPPORT EVALUATION






• Day-to-day contact • Compliance Support (ERISA, • Communications — beneit • Monthly/quarterly inancial • Health Risk Solutions • Vendor selection
• Escalated claim/beneit COBRA, FMLA, HIPAA, guides, open enrollment reporting (wellness) • Comprehensive and multi-
USERRA, 5500 iling prep,
lyers, etc.
issue resolution wrap documents, tax code) • Monthly IBNR analysis • Biometric screenings faceted vendor review
• Extension of HR department • Texting tools, web-based • Medical and Rx claims • Data management/ process
• Health reform advisory videos, and Brainsharks
• Liaisons between Lockton counsel (integration with learning • Large claimant analysis integration • Effective negotiations
services and HR • Mock DOL audits management systems) • Trends and benchmark • Health risk assessments • Plug & Play analysis
• Facilitate all processes • COVID-19 support • Open enrollment support reports • Promotion/education • Best-in-class discount/
• Dynamic customer service • Communication and tools • Customized executive access assessment
and support focused on advocacy, dashboards • Network analysis
transparency, and • Funding analysis
consumerism
• Actuarial services













Friendship Village — Lockton Total Rewards Practice overview 33 Lockton Companies
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