Page 16 - ABM 2021 Benefit Guide MGT
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VIRTUAL VISITS



Access to Care Online at Any Time

ABM’s plans through UnitedHealthcare and Access Virtual Visits
Kaiser Permanente ofer the option of visiting For Those Enrolled in UHC Plans
with a doctor without even having to leave the Log in to myuhc.com and choose from
®
comfort of your own home. When you don’t provider sites where you can register for a
feel well, or your child is sick, the last thing you virtual visit. After registering and requesting a
want to do is sit in a waiting room. Now, you visit, you will pay your portion of the service
don’t have to. costs according to your medical plan, and then
you will enter a virtual waiting room. During
A virtual visit lets you see and talk to a doctor your visit you will be able to talk to a doctor
from your mobile device or computer. Most about your health concerns, symptoms, and
visits take about 10–15 minutes and doctors treatment options. To learn more, log in to
can write a prescription* if needed which you myuhc.com .
®
can pick up at your local pharmacy. Plus it’s
part of your health beneits. For Those Enrolled in Kaiser Permanente Plans

* Prescription services may not be available in all states or in all Log in to the member portal at
cases. my.kp.org/ABM or download the Kaiser
Conditions Commonly Treated Through Permanente mobile app from iTunes or the
a Virtual Visit Google Play Store. Once you are registered,
Doctors can diagnose and treat a wide range of you can schedule both in-person and virtual
non-emergency medical conditions, including care appointments, view healthcare reminders,
the following: order maintenance medication, and much


„ Bladder infection/ „ Migraine/ more.
urinary tract headaches When to Use Virtual Health Services
infection „ Pink eye „ Your doctor is not available

„ Bronchitis „ Rash „ You become ill while traveling

„ Cold/lu „ Sinus problems „ You are considering visiting a hospital
„ Diarrhea „ Sore throat emergency room for a non-emergency
health condition
„ Fever „ Stomach ache „ You need help deciding between urgent

care or emergency room care

Online Health Services are Not Good For
„ Anything requiring an exam or test
„ Complex or chronic conditions

„ Injuries requiring bandaging or sprains/
broken bones


16 2021 Benefits Enrollment
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