Page 3 - Touchstone Communities
P. 3
What we hear











Healthcare employers’ top priorities (what we hear)



ANALYTICS AND COST/EXPENSE ADMINISTRATIVE AND TOTAL REWARDS/
BENCHMARKING MANAGEMENT VENDOR MANAGEMENT COMMUNICATIONS





• Customized actuarial services and • Medical plan funding evaluation (e.g., • Day-to-day service • Compensation/Total Rewards strategy
inancial reporting, e.g., domestic fully-insured, self-funded, or hybrid) • Trusted advisor than is an extension of • Support organizational objectives such
steerage and utilization reports
• Stop-loss practice/complex claims* the HR beneits/inance teams as improved employee retention and
• Financial and impact analysis for • Multiyear planning/GPS/strategy • Comprehensive onboarding and recruitment
funding types, best-in-class vendors discussion support process • Analytics, custom surveys, and
(discounts/access), clinical programs, consulting expertise to optimize both
etc. • Wellness and healthcare consumerism • Absence management expertise return and value on investments that
• Infolock/utilization review (Lockton’s (education, transparency, advocacy • HR technology outsourcing and increase employee engagement and
services, clinical management, and
data warehouse)* insourcing employer brand
engagement)
• Healthcare industry and local • Domestic steerage for medical and • Compliance support/Health Reform • Communications consulting
benchmarking pharmacy Advisory Practice • Texting tools, Brainshark, standard
• Marketing/vendor evaluation/best-in- OE, targeted behavioral changes, and
• Specialized pharmacy analytics and market tool employee communications
resources which includes best-in-class
contract terms, transparency, clinical, • Customized branding solutions and
etc.* resources
• Innovative solutions to create savings
without disrupting and/or negatively
impacting employees


* Self-funded clients










Touchstone Communities — Lockton Total Rewards Practice overview 3 Lockton Companies
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