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The programme’s objectives include consolidating Dubai's position as a major

hub for global trade, encouraging food businesses to distinguish themselves, as
well as upholding a sustainable system of food, health, and environment to

improve the quality of life.

Additionally, it targets food outlets in the Emirate of Dubai that are classified as

restaurants and snack preparation facilities, including local restaurants and
cafeterias in hotels and public places.

Dubai Municipality will further review its services for food merchants and

suppliers, which offers them access to IRS to streamline import and export
procedures and track food products. In addition, the Municipality will also

promote practices that minimise food loss and waste in the emirate during its
participation at the event, in addition to increasing customer understanding of

the regulations, processes, and transactions associated with food shipments.

The customer’s journey with IRS entails several steps, including securing license,
registering the company on the Municipality's website, evaluating food products,
submitting import application on the import and export system, requesting the

arrival of the shipment at the port of entry, and transporting it to the port control
office for inspection and release.

Furthermore, it includes staff members’ receipt and inspection of the shipment,

the release of the shipment from the port, its arrival at the importer’s warehouse,
the collection of samples, the laboratory inspection of the product, and ultimately
the product’s access to the local market.

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