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8/6/26, 11:41 AM From Amsterdam to Baghdad: Why Iraq’s digital future is closer than ever - Web-Release
Experiences from around the world demonstrate that even the most routine digital transaction can become the foundation of  Login/Register POPULA
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a direct and meaningful relationship between citizens and the services they depend on. It can save retirees valuable time, help 
small businesses expand efficiently, empower individuals to manage their finances confidently, and equip government
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institutions with clearer and more effective tools to deliver services. These everyday experiences reinforce a fundamental truth:
digital transformation is driven by people’s needs rather than technology alone. In this context, digital payments should be
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considered not as an end in themselves, but as a catalyst for building a more connected and dynamic economy.
Since its establishment, Qi Group has regarded digitization of payments to a much broader objective rather than an end in
itself. Our focus has always been to remove barriers that limit people’s access to essential services. Experiences have shown
that enabling citizens to receive digital money is only the beginning of a much larger journey. As digital adoption grows, so do
expectations for secure payment solutions, effective savings management, responsible financing, seamless participation in
eCommerce, and easier access to government services. Each of these requirements creates an opportunity to develop an
additional solution, allowing the digital infrastructure to evolve into an expanding ecosystem that continuously adapts to the
evolving needs of individuals, businesses, and society.

From a payments company to a comprehensive digital ecosystem

At Qi Group, we believe that a digital economy is not built through isolated solutions, but through interconnected systems.
This conviction has guided our evolution from a company focused on cards and transactions into a comprehensive technology
ecosystem encompassing financial services, artificial intelligence, digital commerce, education, media, logistics, and digital
government solutions. Bringing these sectors together within a unified infrastructure has created a seamless digital experience
that simplifies everyday life in Iraq and fosters greater connectivity.

Infrastructure first

Today, the Group serves nearly 22 million accounts and has issued more than 25 million Qi Cards, supporting over 160,000
merchants across Iraq. Beyond their scale, these figures underscore an infrastructure that allows millions of Iraqis to receive
their salaries digitally, operate their businesses, participate in e-Commerce and seamlessly access government services.

As this ecosystem continues to expand, artificial intelligence (AI) has become a key part of our operations, especially in fraud
prevention and compliance, enhancing customer experience and facilitating decision-making.

Technology alone is not enough to determine the success of a digital ecosystem. It depends on an environment where trust is
embedded through effective governance, robust cybersecurity, strong data protection and clear regulatory compliance. As
digital infrastructure advances and its usage increases, the need to protect individual rights and ensure the security of
businesses operating within it becomes significant.

This is a key pillar of sustainable digital transformation. It offers both citizens and institutions the confidence to use
services while enabling innovative technologies to drive economic development.

Iraq’s growing digital infrastructure is increasingly positioning the country as a promising destination for technology leaders,
investors and international partners seeking transparency, reliability and efficiency.

A New Narrative for Digital Iraq

International examples show that economies burdened by complex conventional systems often face significant challenges
when attempting to modernise. However, in Iraq, this creates broader opportunities. The absence of certain conventional
structures has created an opportunity to adopt cutting-edge digital models from the outset.

This supports merchants through mobile payments, QR code payments and e-Commerce, while it enables citizens to access
government services through a unified digital ecosystem that reduces the need to repeatedly provide information or deal with
different entities. With a digital ecosystem that integrates payments, logistics and e-Commerce within a single framework,
entrepreneurs can easily expand into international markets.

This digital transformation is founded on redesigning processes from the ground up, driven by a vision that prioritises people.
It enables seamless integration of services into everyday life, while technology evolves into the infrastructure that boosts

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