Page 16 - Perks Marketplace Programs
P. 16

Service Desk





                                                                                                                                                                                  Help Desk Services


                                                                                                                                                                                                                                                          Solutions
                                                                                                                                                                                     24/7 Unlimited











                                                                                                                                                                                          Personal &



                                                                                                                                                                                  Business Support                                                          NTConnections has designed service desk solutions to



                                                                                                                                                                                       Fixed Pricing                                                        ensure that your employees have 24/7 access to a


                                                                                                                                                                                                                                                            familiar team of highly trained experts.





                                                                                                                                                                                                                                                            We pride ourselves on our ability to solve your
                                                                                                                                                                                    FREE One Month                                                          problems on the first call. If our experts are not able to




                                                                                                                                                                                   Antivirus Software                                                       quickly resolve the problem we immediately escalate


                                                                                                                                                                                                                                                            the issue to senior-level engineers and, if necessary,

                                                                                                                                                                                                                                                            dispatch an engineer to your site. In addition, we


                                                                                                                                                                                                                                                            encourage your employees to call the Service Desk
                                                                                                                                                                               Online trouble ticket                                                        directly any time they have an issue or problem.




                                                                                                                                                                                     and monitoring









                                                                                                                                                                                 On-site computer



                                                                                                                                                                                    service & repair
   11   12   13   14   15   16   17   18