Page 20 - Skills Development Program Booklet Mobile

Enterprise / Systems Architecture

Soft Skills Development Opportunities

 Business Acumen  Leading People

 Technology Management  Conflict Resolution

 Stakeholder Analysis  Have a Nice Conflict

 Building Coalitions  Leveraging Diversity

 Partnering  Developing Others

 Political Savvy  Team Building

 Influencing / Negotiating  Crucial Conversations

 Productive Team Member  Virtual Teamwork

 Driving Results  Building Trust in Teams

 Accountability  Effective Team Leader

 Customer Service  Exercising Influence

 Decisiveness  Soliciting Feedback

 Problem Solving  Leading Change

 Technical Credibility  Creativity & Innovation

 Becoming Customer Focused  External Awareness

 Business Writing  Flexibility

 Writing for Clarity & Impact  Resilience

 Effective Meetings  Strategic Thinking

 Effective Presentations  Vision

 Emotional Intelligence

 Problem Solving & Decision Making

 Time Management

20 Version 1.0 – November 2016

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r 2016