Page 31 - Australasian Paint & Panel Nov-Dec 2019
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gry for more. But, being part of the Hold- en Network has us living in a culture of continuous training.”
Nikki Slattery who runs Cranbourne Body Works in Victoria with her husband Kevin was one of the first certified repair- ers in the network and the business has just been awarded I-CAR Gold Class - a program requirement. “Having to commit to I-CAR Gold has been a huge plus for our team. It has brought us together and now everyone is really keen to keep learning and improving their skills.
“The marketing materials are great and the certification inspires customer confi- dence. We find the customer is more at ease and we are able to say that the car has been repaired with all genuine Holden parts by a technician trained in the latest repair meth-
The I-CAR Gold status demanded by the program has already benefitted the business.
ods. The Holden team continues to devel- op and add to the program regularly.”
Scott Stahlhut from Eagle Smash Re- pairs in Brisbane joined the network in August and agrees that the I-Car training requirement has been a plus. “It’s pushed us harder to train and re- ally helped the guys. Now insurers and fleet companies know we are Holden Certified they are directing cars to us
for repair. Customers see the signage and it inspires confidence and gives more of a dealership feel.
“It’s early days and as time goes on and the network is promoted it will be- come more and more valuable. It’s great to get in at ground level.”
To apply to be part of the Holden Certi- fied Repair Network log in to Holden Trade Club and fill out the application.
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