Page 30 - Climate Control News Dec-Jan 21
P. 30

                 Wholesalers Feature
 Supporting your business
with quality products, services
   2020 HAS BEEN AN UNPRECEDENTED AND DIFFICULT YEAR NOT JUST FOR THE REFRIGERATION INDUSTRY, BUT THE ENTIRE GLOBAL ECONOMY.
IN UNCERTAIN TIMES, stability, focus and a customer-first attitude are vital— that’s what has allowed Actrol to continue supporting refrigeration technicians and their businesses throughout 2020.
The ability to adapt and pivot quickly has meant their doors have stayed open and their customers could maintain access to parts and advice when they need it.
Actrol has been able to grow their branch net- work, provide a leading customer experience and continue to support the industry phase
LEFT & ABOVE: Actrol provides a wide range of refrigerants including HFC alternatives.
down of refrigerant while developing technology for the current and future refrigeration techni- cian. Actrol is the refrigeration technicians’ part- ner for now and the years to come.
Actrol is Australia’s largest wholesaler of parts to the refrigeration, air conditioning and allied industries. Today, Actrol services both Australia and New Zealand with more than 70 branch locations in key metropolitan and regional areas and is continually looking to expand to be able to service more of their customer base. In 2020 the wholesaler opened two new branches with more openings planned for 2021.
Actrol has also continued to refurbish existing sites with state-of-the-art fitouts to provide in- dustry-leading customer service.
Actrol’s people are a major part of their suc- cess. This year, there has been a strong focus on training staff in their branch network and lever- aging their expert application engineers to sup- port customers from start to finish; when select- ing and replacing equipment all the way through to commissioning and after sales.
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