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• RITES has provided monetary support to a in these testing times. Regular meetings through video
Gurugram-based NGO to provide raw food and conference calls have helped maintain business
material and medical beds to help 500 elderly continuity and productivity while maintaining
persons and divyangs during the pandemic. constant touch with employees. At RITES, we are
• RITES has also provided financial support to also managing the lockdown-induced disruption to
‘SOS Children’s Village of India’ to keep the employee/citizen mobility responsibly.
vulnerable children safe and healthy during
these difficult times. The funds are utilised to Focussing on Digital India and considering
ensure the uninterrupted supply of essentials lockdown as an opportunity to hone its employees’
and hygiene kits. skills and enhance their productivity, RITES has
Medical support to address health crisis been conducting online training and webinars on
various technical and work-related topics.
• As a part of its social responsibility, RITES
has provided two ambulances equipped with Besides, RITES strives to procure and absorb the
advanced life support system, one each, to best and latest technological innovations in areas of
Gurugram and Nuh districts. These are being its business by regularly updating its software and
pressed into service to fight against coronavirus. knowledge base to compete with the domestic and
• RITES through its CSR initiative, Jan Arogyam international competitors and to improve the quality
Community Healthcare Programme, has been of service to the clients. Also, it has tied up the IIT-
assisting District Health Department, Nuh, Madras Incubation Centre for the development of
an aspirational district, in its fight against Hydrogen Fuel Cells. An amount of Rs 1 crore has
Coronavirus. From door-to-door surveillance to already been released and the research project has
running other medical facilities in various blocks taken off smoothly. RITES has also been carrying out
of Nuh district, the Jan Arogyam team has been studies on emission standards and emission reduction
at the forefront in these difficult times. technologies to help curb environmental pollution.
• RITES has provided N-95 masks worth Rs 10
lakh to the Gurugram District Administration to Preventive Measures (for Organisation
and Employees)
help equip medical teams and frontline workers
further to tackle COVID-19 challenge. 1. Suspension of biometric attendance
Innovation, R&D and Technological
breakthrough

Considering the need of the hour and adhering to
lockdown, the company has followed Work-from-
Home policy for its employees. Except for those who
are associated with essential/emergency services,
all employees have been asked to Work from Home
during the period (as per government guidelines
issued). They have been provided all necessary RITES exempted its employees from marking
logistics support (computer and other IT tools attendance through a contact-based biometric system
and hardware) to easily work from home. RITES’ (effective from March 11) as a preventive measure
investment in digitisation and IT-enabled services to check the spread of the coronavirus. Instead,
such as SAP, e-office and other e-modules proved they started marking their attendance manually
handy in switching its operations to remote working in the attendance register until the lockdown was

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