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Salute to Nursing...                                                                         Sponsored by the





                  Honoring Conviva’s "Care Coaches" During National Nurses Week



             In the Spotlight: Care                                               Vital Patient Interaction
                                                                                    Conviva RN “Care Coaches” comprise a group of nurses and coordinators as well as
              Facilitation Manager                                                one social worker – working together to serve the special needs of patients with previous
            Mayrolis “May” Davila                                                 hospitalizations. “Our nurses shadow each patient every step of the way to meet their
                                                                                  personal needs,” explains Davila. “This creates a strong nurse-patient bond, which is the
          From her childhood in Cuba to today in                                  core of Conviva care.”
         Miami where she lives and works as a Conviva                               Under Davila’s leadership, these care coaches deliver comprehensive care to at-risk
         Care Coach leader, Mayrolis “May” Davila’s                               seniors, maintaining contact with them for up to 30 days after discharge. “We keep the
         nursing career has been steered by her funda-                            lines of communication open, ensuring we are available to answer all of our patients’
         mental sense of community.                                               questions and continuing to be an accessible resource for their ongoing healthcare
          “At a very young age, I already knew I want-                            needs,” Davila says.
         ed to devote my life to helping people, espe-                              The coaches work hand-in-hand with each patient to explore his/her health care
         cially during difficult times when they are                              options, including caretaker services at home or at an assisted living facility.
         most vulnerable,” says Davila, R.N., C.C.M.,                             “Throughout the process, Conviva’s nursing team makes sure that no patient feels
         and the care facilitation manager for Conviva                            alone,” she adds. “The bond is mutually rewarding. They have confidence in our nursing
         Care Centers, a physician-led company with a                             team, and count on us to help them lead better lives. And we, in turn, draw strength and
         network of centers in Florida and Texas.                                 encouragement from their trust in us.”

          In commemoration of National Nurses Week, May 6-12, Conviva pays tribute to   A Rewarding Profession
         Davila and all nurses for their dedication to their patients and commitment to their
         health and wellbeing.                                                      Spanning clinical observations to socio-economic support and issues in between,
          Davila’s nursing career is burnished by distinctions. After relocating with her family   Conviva’s care coaches take pride in their personalized, holistic and inclusive
         to Miami from Cuba in 2007, she enrolled at Florida International University and   approach to care for senior patients. Davila and her team collaborate to curate short-
         graduated Magna Cum Laude with a Bachelor of Science degree in Nursing. She went   and long-term goals built around Conviva’s vision and ample resources.
         on to co-develop a curriculum to educate freshmen students at Wertheim College of   “The passionate care of our team is on display every day for the benefit of our
         Nursing & Health Sciences. Davila also completed her case management certification,   patients,” she says. “We’re invested in our patients because we value the importance
         and is recognized as a Certified Case Manager by the National Commission for Case   of making an impact in their lives. That is what it means to be a nurse. Nursing is not
         Management Certification.                                                just a profession, it’s a vocation.”
          In 2012, she joined Conviva as a Care Coach in the Facilitation Department, only
         to be promoted five years later to Lead Care Manager for Conviva’s Care Facilitation   Are you a nurse looking for a rewarding career experience? Join Conviva! Explore
         team in Miami. In this position she serves as a clinical nurse and care facilitation   opportunities on our website at ConvivaCareers.com OR visit a Conviva Care Center
         resource point person, working closely with the market leadership on goals and            near you. For more information, contact Conviva at (833) CONVIVA.
         healthcare initiatives in Miami-Dade County.

                                                                                                               It’s The



                                                                                                       Compassion


                                                                                                        That Makes



                                                                                                    The Difference






                                                                                                       Pediatric nursing is a special calling that
                                                                                                       requires extraordinary skill and compassion.
                                                                                                       During this National Nurse’s Week, we honor
                                                                                                       our nurses and their essential role in serving
                                                                                                       patients and families at Nicklaus Children’s
                                                                                                       Hospital. Their unwavering
                                                                                                       dedication to clinical
                                                                                                       excellence and compassionate
                                                                                                       care makes us who we are.












                                                                                                          3100 SW 62 Avenue | Miami, FL 33155

                                                                                                          305-666-6511 | nicklauschildrens.org







         22                       May 2022                                                                 southfloridahospitalnews.com                                                                       South Florida Hospital News
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