Page 2 - SFHN MARCH 2022

Publisher’s Note
Publisher’s Note
We’re delighted to welcome

Doured Daghistani, M.D. All’s Well That Ends Well …
Board-certified Pediatric Oncologist/Hematologist
I Think

After 8 frustrating months of
defrosting our Samsung refrigera-
tor’s ice maker and cheese tray
with a hair dryer every 48 hours,
we finally bit the bullet and
bought a bright and shiny new
high-tech LG. (After blowing up
four hair dryers, even Carol
couldn’t argue anymore.)
In addition to his clinical practice and Our Best Buy purchase and
delivery went smoothly, and the
research portfolio, Dr. Daghistani is
refrigerator was working well,
Medical Director of Pediatric Oncology at that is until I tried to connect to
Miami Cancer Institute. Dr. Daghistani will collaborate its Smart Wi-Fi enabled system.
with KIDZ Medical practices in Miami, Boca Raton, Luckily Carol wasn’t home during
my initial frustration trying to
West Palm Beach, Port St. Lucie and Naples. register our refrigerator with the
wi-fi “gods,” since she’d immediately been suspicious about entering Best
K K I I Z Z enough to make ice. (In her words, were Eskimos now buying igloos at Best
Buy to begin with when all she really wanted was a fridge dependable
Buy?)
But after some collaboration with my besties, the Best Buy geeks, my con-
nectivity problem finally had to be upgraded to a LG Priority Service
Ambassador. Of course, I was immediately put on hold, shifted from depart-
Medical ment to department but I was determined to hang on and get my Wi-Fi
connected since I knew that the Eskimo reference would come back to
haunt me. So, while I simmered listening to the LG hold message, Carol
arrived home just in time for the LG robot to announce loud and clear on
speaker, “We will be happy to assist you with your service problems, you
are the 4,624th call in line. We have scheduled a return call on September
14th at 2:30 p.m. (Today’s date was February 11.) As I was summarily dis-
connected, Carol’s only comment was that I should make sure to mark that
date on my calendar.
In all fairness to both Best Buy and LG, the next day I re-initiated the
Smart Wi-Fi registration, and all was connected, our dual ice makers are
churning out cubes, and Carol’s hair dryer no longer has to do double duty.
(I’ll let you know if I get a call back on September 14th.)

Charles Felix

+RZ KDUG ZLOO \RXU PHG PDO FDUULHU ãJKW IRU \RX" You can reach Charles Felix at

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2 March 2022 southfloridahospitalnews.com South Florida Hospital News