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SALUTE TO CASE MANAGERS... SALUTE TO CASE MANAGERS... SALUTE TO CA



                   BROWARD HEALTH IMPERIAL POINT                                            BROWARD HEALTH MEDICAL CENTER

        Lauren Patterson, MSW                                                    Binu Chilampath, ACCM, RN

          Lauren Patterson, MSW, Social Services Coordinator,                      Binu Chilampath, ACCM, R.N., is an acute care case man-
        manages a team of clinical social workers whom interview                 ager in the pediatric unit at Salah Foundation Children’s
        and assess each patient to develop an appropriate dis-                   Hospital. Over the last four years, Chilampath’s role as a case
        charge plan that meets the patient’s particular needs.                   manager has encompassed all facets of discharge planning
          Patterson, who has been with Broward Health Imperial                   for pediatric patients and their families. he also works on
        Point for six years, shares what she treasures most about                providing cost-effective, quality outcomes to help ensure
        her role. “What I love about case management is the abil-                patient and family satisfaction.  When asked about her
        ity to work interdisciplinary throughout to acute hospital               favorite part of her profession, Chilampath’s answer was sim-
        continuum,” Patterson said. “Each day I am able to speak                 ple: “Being able to be a resource and assistance during these
        with nurses, physical therapists, physicians and more to                 difficult times for the children and families is rewarding. It is
        include their recommendations into what will be the best plan for the patient.” “I then   worth all the hard work when a child is placed with the best possible discharge arrange-
        am able to fully educate the patient on why this particular plan is being recommended   ments.” Chilampath’s commitment to the success of Broward Health’s patients also
        and work hand-in-hand on individualizing that plan to cater the patient’s needs.”    translates into her community involvement. She is a professional member of the Indian
                                                                                 Nurses Association of North America and has held various positions in the local and
                                                                                 national chapters of the India Press Club of North America. Chilampath received her
                         BROWARD HEALTH NORTH
           Broward Health North                                                  Bachelor of Science in Chemistry at BCM College in Kottayam, India. She also earned
                                                                                 her Bachelor of Science in Nursing at the College of Nursing in Jaipur, India. She is cer-
         Beverly Harriot, RN, RRN, CCM                                           tified in pediatric nursing and chemotherapy.

           Beverly Harriot, RN, RRN, CCM, case manager at                        Crystal Fricano, RN
         Broward Health North, takes pride in her ability to pro-
         vide comforting measures to patients during vulnerable
         times. As a case manager for the past five years, Harriot                 Crystal Fricano, R.N., is an acute care case manager at
         enjoys interacting with patients’ families and her nursing              Broward Health Medical Center. Over the last seven years,
         colleagues, while discovering innovative ways to help                   she has worked in the step-down ICU/liver transplant and
         patients and utilize cost-efficient measures to positively              trauma departments. “Being a case manager is a very fulfill-
         impact the organization. Harriot is devoted to finding                  ing job,” said Fricano. “You get to meet many different
         resources to help meet the needs of the uninsured, the                  patients and develop a relationship with the nurse and
         homeless and patients who lack family support.                          physician teams providing their care.” Fricano is an advo-
           Harriot recently obtained a certification in case management. “I like to be an expert   cate for the patient, and her role revolves around the
         in the field,” said Harriot. “That always puts the icing on the cake.”    patient’s discharge plan. She meets with patients and learns
           Harriot advises aspiring case managers not to expect case management to be an   about their prior level of function, their support system and
         easy profession as “you will be challenged every day with new and different scenarios,   their goals for recovery. She also communicates with the physicians regarding their goals
         and you must be prepared to accept those challenges the best way you can so that the   and concerns. “My favorite part about being a case manager is being able to create an
         optimum desired outcome for your patient is achieved.”                  individualized plan for each patient, see them thrive, and make progress toward their
                                                                                 recovery,” said Fricano. “It is very rewarding to have a positive impact on the lives of my
                                                                                 patients and make my clients’ lives a little bit easier.” Fricano earned bachelor’s and mas-
                                                                                 ter’s degrees in nursing at Cardinal Stritch University in Milwaukee, Wisconsin.

                                                                                             BROWARD HEALTH CORAL SPRINGS

                                                                                 Lourdes “Lu” Perez

                                                                                   Lu Perez has been a Case Manager with Broward Health
                                                                                 for almost four decades. She graduated from Broward
                                                                                 Community College in 1983 with an Associate Degree in
                     Specializing in Medically                                   Nursing and started her nursing career at Broward Health
                                                                                 Medical Center the same year. Perez also worked as an
                           Complex Patients                                      admission nurse, assistant nurse manager and later transi-
                                                                                 tioned into case management. She carried that role to
                                                                                 Broward Health Coral Springs, where she has worked since
                                Kindred Hospitals are owned by Kindred           1996. In her current role, Perez specializes in discharge
                             Healthcare, Inc., a national network of Long Term    planning, arranging post-acute care needs of general and
                             Acute Care Hospitals (LTACH's).                     orthopedic surgical patients. It requires daily interaction with patients, families, insur-

                                Kindred Hospitals provide specialized, high quality    ance providers, physicians, nurses, physical therapists and social workers to ensure that
                             care for acutely ill patients. For more than a decade,    post-acute care is coordinated in a timely manner.  Perez enjoys interacting with the
                             we have fine-tuned the art of medically complex care.   patients and helping those with complex discharge planning needs. She is also an active
                                                                                 member of the Colorectal Committee and was part of the team instrumental in helping
                                Our services range from complex catastrophic     the hospital gain Joint Commission certification in minimally invasive colorectal surgery.
                            illnesses that require intensive care, post-surgical medical
          rehabilitation to patients suffering from chronic diseases requiring respiratory and
          rehabilitative therapies. Kindred Hospitals provide outcome-oriented                 MEMORIAL REGIONAL HOSPITAL
          cost effective care for patients with a wide spectrum of
          medical conditions.                                                     Polly Marinelli, RN

                  Admissions to Kindred Hospitals may be                            Polly Marinelli has been a nurse in the Memorial
          recommended by physicians, acute-care hospitals,                        Healthcare System for more than 30 years, first in the inten-
          rehabilitation hospitals, managed care providers, case                  sive care unit, then in the cardiac cath lab, and, for the past
          management companies or by the patient’s family.                        decade, as a case manager in Hollywood.
          In all cases family tours are encouraged.                                 “I’ve learned I can help patients in a significant way with-
                                                                                  out being bedside,” said Marinelli. “I enjoy closing the care
                                                                                  loop by discharging them to a safe place and assisting the
                                                                                  family with the transition.”
             Kindred Hospital                  Kindred Hospital             Kindred Hospital             Kindred Hospital
             Fort Lauderdale                      Hollywood                     Coral Gables               The Palm Beaches   Marinelli says she finds small ways to preserve the

             1516 East Las Olas Blvd.                         1859 Van Buren St.                 5190 Southwest Eighth St.          5555 West Blue Heron Blvd   patient’s dignity, especially in situations where going back
             Ft. Lauderdale FL 33301                       Hollywood, FL 33020                 Coral Gables, FL 33134               Riviera Beach, FL 33418   home isn’t the best option. She understands that individuals
          954-764-8900, ext. 5136                    954-920-9000                       305-448-1585                       561-904-8451   often give up their independence and are forced to accept assistance when a change in
          www.khfortlauderdale.com           www.khsfhollywood.com         www.khcoralgables.com        www.khthepalmbeaches.com  lifestyle is required, so Marinelli makes it a point to be especially encouraging to the
                                                                                  patient and their family.


         20                       October 2021                                                           southfloridahospitalnews.com                                                                       South Florida Hospital News
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