Page 38 - April 2017 Newspaper

★ ★ ★ Salute to ★
★
★
★ ★ Volunteers ★ ★

JUPITER MEDICAL CENTER HOLY CROSS HOSPITAL

Frank Abee Carole McDonough

Frank Abee, former commercial leasing and finance Carole McDonough joined the volunteer program at
agent, began volunteering with Jupiter Medical Center Holy Cross Hospital in February 2012 with an extensive
nine years ago this July and has become the Jack-of-All- background in hospital and nursing administration.
Trades around the hospital. When it comes to giving Carole is a valuable member of the case management / care
back, Frank does a bit of everything to help serve the coordination team. She oversees the department's new vol-
community at the hospital. One of his main functions is unteer orientation and training and consistently goes
coordinating the training of new volunteers, ensuring above and beyond to help other volunteers feel comfort-
resources are best allocated to those in need. able in their roles. Her other responsibilities include assist-
Additionally, Frank assists in the discharging of patients. ing with the patient census and assisting with presenting
He says he is happy to sub wherever he is needed each and explaining the appeal letter to patients for Medicare
day, be it at the Escort Desk or in the GI lab. compliance. In addition to her duties in case management, Carole also has assisted at
After his wife passed, Frank wanted to help those who had done so much for her. health fairs and other special events including the Holy Cross Golf Tournament and the
Frank says he loves the hospital and doing whatever he can to give back to the physi- Auxiliary's annual Epicurean Escapade fundraising event. During the summer months,
cians, patients and visitors. He is a truly valued member of the hospital team. when Carole returns to her native Canada, she is dearly missed by her colleagues, who
describe her as a joy and a blessing. Always humble, Carole truly has a servant's heart.
Maggie Hart
James Dolan
Maggie Hart, who was born in Detroit but raised in
Miami, spent 47 years at Florida Power and Light James (Jim) Dolan joined Holy Cross Hospital as a vol-
Company before joining the Jupiter Medical Center unteer in December 2006. A seasonal volunteer who
Auxiliary as a volunteer in 2005. She joined the serves from October through April, Jim has donated more
Auxiliary Board in 2008 and has served as the Board’s than 2,000 hours of his time to the non-profit hospital. He
Secretary for the past six years. In addition to her duties volunteers in the post-anesthesia care unit of the surgical
as Secretary, Maggie volunteers in the Surgery Family department, where he has become a valuable member of
Waiting Area where she serves as a both a volunteer the recovery room team. His duties include assisting the
scheduler and a liaison and contact between family and staff in transporting patients back to their rooms after sur-
friends and their loved one who is in surgery. Maggie gery. In 2013, Jim also began serving as a spiritual care vol-
received an award in 2016 for having surpassed 10,000 unteer. His role includes visiting hospital patients to
hours of volunteer service and she shows no sign of stopping any time soon! inform them about the services of the hospital's extraordinary spiritual care department.
Maggie feels that her service helps to keep her active in her retirement and she As a retired New York City police officer and sports director of the Police Athletic League,
derives great satisfaction from helping families through the difficult process of stand- Jim brings an extensive background in organizational and communication skills to his
ing by as a loved one undergoes surgery. volunteer work. Honored as the hospital's Volunteer of the Year in 2014, Jim is described
by his colleagues as pleasant, helpful and always friendly.

VITAS Is

Patient-Centered Care.

We bring our hospice team to the patient.
We value calm in a crisis.

We allow our clinicians the time they need
to get to know patients and families.

We address spiritual, emotional and physical
pain near the end of life.

And in April, we celebrate hospice volunteers.

When it’s time to focus on the patient, not the
disease, it’s time for VITAS.

SINCE 1980
800.93.VITAS VITAS.com

38 April 2017 southfloridahospitalnews.com South Florida Hospital News