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Let’s Connect: When It Comes to Patient Care –
Remember the Circus
SFHEF Spotlight About 18 months ago, to or waited until it was

ironically on my birth- too late to change. I
day, Ringling Brothers, believe the same thing
and Barnum & Bailey is coming to patient
December 2018 Circus ended their 110- care and the approach
year run since the two
to
care.
health
circuses merged in 1907. Someone somewhere is
What ended this incred- going to finally figure
ible run? Was it animal out how to deliver a
Jonathan Turton, FACHE
rights groups? No. Lack better, more satisfying
Chief Executive Officer of new starry-eyed kids product with less cost
looking to be enter- and bureaucracy. When
Broward Health Medical Center and tained? Nope. Fear of it happens, most of us
Salah Foundation Children’s Hospital clowns? Not that either. BY JAY JUFFRE will be sitting around
What killed the like the final Ringling
A seasoned healthcare professional with more ‘Greatest Show on Earth’ Brothers board meeting
than 25 years of experience leading large hospi- Jonathan Turton were two key factors: An unexpected saying, “Why didn’t we think of that?”
tals, Jonathan Turton joined Broward Health competitor who could produce shows The evolution needs to continue in
Medical Center in September 2018 as chief execu- for far less cost and an unwillingness health care. Gather your teams, seek
tive officer. In this role, he oversees the overall administration and management for the traditional circus to change. outside advice, and ask everyone: How
of the 716-bed acute care hospital, trauma center and related operations. The new competitor cut out all the can we do it better? How can we deliv-
Prior to joining Broward Health, Turton held senior positions at the Tenet animal acts, the barking ringmaster, er healthcare in a new and dramatic
Health-owned Baptist Medical Center in San Antonio, Texas, including chief but also brought back the things the way? What are the couple of moves
operating officer and most recently chief executive officer. As CEO, he led the Brothers circus had long forgot: that can change everything? Some
623 licensed-bed acute care hospital to maintain a 13 percent operating margin Things like the actual tent and live have already begun to answer these
over three years, driving quality improvement in cardiovascular, nephrology music. They also came up with a cool questions and are quickly making
and geriatric service lines. Turton also served as vice president of clinical serv- name, Cirque. Because they focused changes to their approach. Others may
ices and vice president of outpatient services at St. Joseph Health System in on acrobats and clowns, were willing find themselves the equivalent of a
Bryan, Texas. to pitch their tent in a parking lot, and lion tamer, wondering where things
Turton holds a Bachelor of Science in Curriculum & Instruction and a Master limited other overhead, their shows went wrong.
of Business Administration from Texas A&M University in College Station, were much less costly. Realize there
Texas. He is also a fellow of the American College of Healthcare Executives. was no reason the now out-of-date cir- Jay Juffre is Executive Vice President,
Early in his career, Turton completed a Creating Healthier Communities cus could not have done this transfor- ImageFIRST. For more information on
Fellowship and has also participated in or led numerous medical mission trips mation. They had more resources and ImageFIRST, call 1-800-932-7472
to Guatemala. Jon serves on the Texas A&M MHA Advisory Program and men- experience than anyone but chose not or visit www.imagefirst.com.
tors several early careerists. His wife, Kendall is a hospital executive in San
Antonio and their two sons, Ryan and Colby both work in Texas where their
family also maintains a ranch.

What motivated you to join ACHE?
I’ve been a member of ACHE for most of my career. Initially, I joined ACHE
for career development, educational opportunities and the access to a network “ You can’t separate the clinical
of healthcare professionals. I have remained a loyal member of ACHE because and the fi nancial – not anymore.”
it is truly the preeminent professional society for healthcare leaders. It is the
place where healthcare leaders learn about the industry and innovate on how to
improve the health status in the communities that we serve. People who know Healthcare, know BDO.

How has your membership in ACHE helped you
professionally?
ACHE has helped me hone my leadership skills and given me access to rele-
vant and timely industry information. ACHE has afforded me the opportunity
to be a part of an amazing network of dedicated healthcare professionals and a
way to share best practices and learn about how we can improve outcomes
while redesigning our systems that reduce cost and variation.

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South Florida Hospital News southfloridahospitalnews.com December 2018 15