Page 17 - Elekta Care Brochure (1)_Neat

Management Service Reviews Software Updates SupportPlus Customer Portal
· Provide a summary of Elekta support to date · Minor improvements, patches and service packs · Useful product support resources for solutions within
· Review the performance of all Elekta systems between major releases, when required Elekta’s portfolio
· Mutually plan any activities or changes needed · Ensures ongoing system operability and performance
for the period ahead · Scheduled at convenient times, within normal
office hours
Planned Maintenance
· Customized on-site maintenance Technical & Applications Support
· Elekta-certified service engineers · Comprehensive technical assistance and applications
· Ensures maximum equipment availability, expertise to maximize the use of your solution
performance and safety · Phone support and Elekta IntelliMax remote service
· Minimum disruption to clinical patient flow technology, where available and with a valid support
agreement

· Routine technical information and bulletins regarding
software upgrades, training events and other
important service announcements

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