Page 15 - Elekta Care Brochure (1)_Neat
P. 15

Spare Parts Replacement                            Software Upgrades                                  Advanced remote services*
             · Comprehensive portfolio of Elekta-certified      · Complete software upgrades                       · The ability to receive e-mail of system failures or
            spare parts                                         · Ensures systems have new software versions and      recommended preemptive actions before problems
             · Helps ensure you are running as quickly as possible      performance improvements                  occur. Alerts and Notifications are available at
            should a failure happen                                                                               any time when the Elekta system is running and
                                                             Uptime Guarantee*                                    connected to Elekta IntelliMax™
          Corrective Maintenance and Emergency Support          · Guaranteed system uptime on an annual basis      · Application support on-line
             · On-site corrective maintenance to resolve urgent      · Product/solution-dependent               * Elekta solution dependent
            Elekta treatment delivery system technical issues   * Elekta solution-dependent
             · Elekta-certified service engineers
             · Guaranteed response time for emergency support
















                                                                                  — 13 —
   10   11   12   13   14   15   16   17   18   19   20