Page 15 - Elekta Care Brochure (1)_Neat

Spare Parts Replacement Software Upgrades Advanced remote services*
· Comprehensive portfolio of Elekta-certified · Complete software upgrades · The ability to receive e-mail of system failures or
spare parts · Ensures systems have new software versions and recommended preemptive actions before problems
· Helps ensure you are running as quickly as possible performance improvements occur. Alerts and Notifications are available at
should a failure happen any time when the Elekta system is running and
Uptime Guarantee* connected to Elekta IntelliMax™
Corrective Maintenance and Emergency Support · Guaranteed system uptime on an annual basis · Application support on-line
· On-site corrective maintenance to resolve urgent · Product/solution-dependent * Elekta solution dependent
Elekta treatment delivery system technical issues * Elekta solution-dependent
· Elekta-certified service engineers
· Guaranteed response time for emergency support

— 13 —