Page 378 - Handbook of Modern Telecommunications

Network Management and Administration 3-169

WFM Workforce Management
WLAN Wireless Local Area Network
WMS Workforce Management System

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3.7 Management Frameworks and Applications

Árpád Bakay, Tivadar Szemethy, and József Wiener

Management frameworks consist of an application platform and management applications. The
application platform comprises management services, computing hardware, and operating systems.
Management frameworks exhibit unique features that differentiate them from management systems,
particularly proprietary management solutions. This section will introduce these differentiating fea-
tures first. Management applications can be categorized as device dependent—provided by vendors of
networking equipment, and device independent—usually provided by independent software vendors
(ISVs). For the integration between application platforms and applications, application programming