Page 434 - Handbook of Modern Telecommunications

Network Management and Administration 3-225

Acronyms

AP Access Provider
BI Business Intelligence
BSS Business Support System
CRM Customer Relationship Management
DSS Decision Support System
EBPP Electronic Bill Presentment and Payment
ETSI European Telecommunications Standard Institute
ERP Enterprise Resource Planning
FCC Federal Communication Committee
IAP Incept Access Point
IPDIR IP Detail Record
IPFIX IP Flow Information Export
ISS Intelligence Support System
LEMF Law Enforcement Monitoring Facility
LI Lawful Intercepts
MMS Multimedia Message Service
MSS Marketing Support System
NOW Network Operator
OSS Operations Support System
PRM Partner Relationship Management
SFA Sale Force Automation
SMON Service MONitoring
SMS Short Message Service
SVP Service Provider

References

American National Standards Institute (ANSI). 2003. Lawfully Authorized Electronic Surveillance (LAES)
for Voice over Packet Technologies in Wireline Telecommunications Networks, TI.678.
Axland, J. 2004. Keep your eyes open, ISS World Conference, Washington, DC, May.
Baker, F. 2003. Cisco support for Lawful Intercept in IP networks, Internet Engineering Task Force.
Cohen, O. 2003. Internet surveillance via an Intelligence Support System, Narus White Paper, Palo Alto,
CA, 2003-12-24.
Cable Television Laboratories, Inc. (CTL). 2004. PacketCable Electronic Surveillance Specification, PKT-
SP-ESP-Io3-040113, January.
European Telecommunications Standards Institute (ETSI). 2001. Handover Interface for the Lawful
Interception of Telecommunications Traffic, ETSI ES-201-671, Telecommunications Security.
European Telecommunications Standards Institute (ETSI). 2002. Lawful Interceptions (LI) Requirements
for Network Functions. ETSI ES 201 158, Telecommunications security.
European Telecommunications Standards Institute (ETSI). Lawful Interception (LI) Handover Interface
for Lawful Interception of Telecommunication Traffic. 2001. ETSI ES 201 671 Edition 2, Draft 13:
Telecommunication security.
European Telecommunications Standards Institute (ETSI). 2004a. Service Specific Details for Email Services,
Technical Specification, ETSI TS 102 233, Telecommunications Security, Lawful Interception, ver-
sion 1.1.1.
European Telecommunications Standards Institute (ETSI). 2004b. Service Specific Details for Internet
Access Services, Technical Specification, ETSI TS 102 234 Telecommunications Security, Lawful
Interception, version 1.1.1.