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Preface  |


                                          YOUR COMMENTS AND SUGGESTIONS
                                          ARE VALUED


                                                As authors, our major focus has been on teaching and preparing learning materials for intro-
                                          ductory marketing students. We have traveled extensively to work with students and to under-
                                          stand the needs of professors of introductory marketing courses. We both teach introductory
                                          marketing courses on a regular basis and test the materials included in this book, test bank, and
                                          other ancillary materials to make sure they are effective in the classroom.
                                                 Through the years, professors and students have sent us many helpful suggestions for
                                          improving the text and ancillary components. We invite your comments, questions, and criti-
                                          cisms. We want to do our best to provide materials that enhance the teaching and learning
                                          of marketing concepts and strategies. Your suggestions will be sincerely appreciated. Please
                                          write us, or e-mail us at  w-pride@tamu.edu  or  OCFerrell@mgt.unm.edu , or call
                                          979-845-5857 (Bill Pride) or 505-277-3468 (O. C. Ferrell).



                                                      ACKNOWLEDGMENTS


                                                Like most textbooks, this one reflects the ideas of many academicians and practitioners who
                                          have contributed to the development of the marketing discipline. We appreciate the opportu-
                                          nity to present their ideas in this book.
                                                 A number of individuals have made helpful comments and recommendations in their
                                          reviews of this or earlier editions. We appreciate the generous help of these reviewers:


                                                Zafar U.   Ahmed                       Siva   Balasubramanian
                                             Minot State University                 Southern Illinois University
                                                Thomas   Ainscough                     Joseph   Ballenger
                                             University of Massachusetts–Dartmouth       Stephen F. Austin State University
                                                Sana   Akili                           Guy   Banville
                                             Iowa State University                  Creighton University
                                                Katrece   Albert                       Frank   Barber
                                             Southern University                    Cuyahoga Community College
                                                Joe F.   Alexander                     Joseph   Barr
                                             University of Northern Colorado        Framingham State College
                                                Mark I.   Alpert                       Thomas E.   Barry
                                             University of Texas at Austin          Southern Methodist University
                                                David M.   Ambrose                     Charles A.   Bearchell
                                             University of Nebraska                 California State University–Northridge
                                                David   Andrus                         Richard C.   Becherer
                                             Kansas State University                University of Tennessee–Chattanooga
                                                Linda K.   Anglin                      Walter H.   Beck , Sr.
                                             Minnesota State University             Reinhardt College
                                                George   Avellano                      Russell   Belk
                                             Central State University               University of Utah
                                                Emin   Babakus                         John   Bennett
                                             University of Memphis                  University of Missouri–Columbia
                                                Julie   Baker                          W. R.   Berdine
                                             Texas Christian University             California State Polytechnic Institute


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