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Retailing, Direct Marketing, and Wholesaling  |  Chapter 14  415




                           Table  14.2    Top U.S. Franchisers and Their Startup Costs

                              Rank       Franchise and Description               Startup Costs
                                    1         Hampton Hotels               $    3,700,000    –$    13,520,000
                                        Mid-priced hotels

                                    2         Subway                       $    85,200    –$    260,350
                                        Submarine sandwiches and salads
                                    3         Jiffy Lube Intl. Inc.        $    196,500    –$    304,000
                                        Fast oil change
                                    4               7   -Eleven  Inc.      $    30,800    –$    1,500,000
                                  Convenience store
                                    5         Super Cuts                   $    103,550    –$    196,500
                                        Hair salon
                                    6         Anytime Fitness              $    56,300    –$    353,900
                                        Fitness center

                                    7         Servpro                      $    133,050    –$    181,450
                                        Insurance/disaster restoration and cleaning
                                    8         Denny’s Inc.                 $    1,180,000    –$    2,400,000
                                        Full-service family restaurant

                                    9         McDonald’s                   $    1,070,000    –$    1,890,000
                                        Hamburgers, chicken, salads
                                    10         Pizza Hut, Inc.             $    295,000    –$    2,150,000
                                        Pizza, pasta, and wings
                                                                         Source: “2013 Franchise 500,”  Entrepreneur  , www.entrepreneur.com/franchises/rankings/franchise500-115608/2013,-1
                       .html  (accessed February 16, 2013).

                       The  franchiser, therefore, has more available capital for
                         expanding production and advertising. It can also ensure, through
                       the franchise agreement, that outlets are maintained and operated
                       according to its own standards. Some franchisers do permit their
                       franchisees to modify their menus, hours, or other operating ele-
                       ments to better match their target market’s needs. The franchiser
                       benefi ts from the fact that the franchisee, being a sole proprietor
                       in most cases, is likely to be very highly motivated to succeed.
                       Success of the franchise means more sales, which translates into
                       higher income for the franchiser.
                                Franchise arrangements also have several drawbacks.  The
                       franchiser dictates many aspects of the business: decor, menu,
                       design of employees’ uniforms, types of signs, hours of opera-
                       tion, and numerous details of business operations. In addition,
                       franchisees must pay to use the franchiser’s name, products, and
                       assistance. Usually, there is a one-time franchise fee and con-
                       tinuing royalty and advertising fees, often collected as a percent-
                       age of sales. Franchisees often must work very hard, putting in
                           10   -  to     12   -hour  days six or seven days a week. In some cases,                                               iStockphoto.com  /andipantz
                       franchise agreements are not uniform, meaning one franchisee
                       may pay more than another for the same services. Finally, the
                       franchiser gives up a certain amount of control when entering
                       into a franchise agreement. Consequently, individual establish-
                       ments may not be operated exactly according to the franchiser’s      Subway is a franchise, so individual stores are owned and
                       standards.                                                managed by the franchisee.




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