Page 547 - Foundations of Marketing
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G-2     Glossary



                buildup approach  Measuring company   cash discount  A price reduction given to   local sellers and negotiate sales in
                   sales potential by estimating how much   buyers for prompt payment or cash   large, central markets
                   of a product a potential buyer in a   payment                      communication  A sharing of meaning
                   specific geographic area will purchase   catalog marketing  A type of marketing   through the transmission of information
                   in a given period, multiplying the   in which an organization provides a   communications channel  The medium
                   estimate by the number of potential   catalog from which customers make   of transmission that carries the coded
                   buyers, and adding the totals of all the   selections and place orders by mail,   message from the source to the receiver
                   geographic areas considered        telephone, or the Internet      community shopping center  A type
                bundle pricing  Packaging together two   category killer  A very large specialty store   of shopping center with one or two
                   or more complementary products and   that concentrates on a major product   department stores, some specialty
                   selling them at a single price     category and competes on the basis of   stores, and convenience stores
                business analysis  Evaluating the potential   low prices and product availability  company sales potential  The maximum
                   impact of a product idea on the firm’s   category management  A retail strategy   percentage of market potential that an
                   sales, costs, and profits          of managing groups of similar, often   individual firm within an industry can
                business (organizational) buying behavior   substitutable products produced by   expect to obtain for a specific product
                   The purchase behavior of producers,   different manufacturers      comparative advertising  Compares the
                   government units, institutions, and   cause-related marketing  The practice of   sponsored brand with one or more
                   resellers                          linking products to a particular social   identified brands on the basis of one or
                business cycle  A pattern of economic   cause on an ongoing or short-term basis  more product characteristics
                   fluctuations that has four stages:   centralized organization  A structure in   comparison discounting  Setting a price at
                   prosperity, recession, depression, and   which top-level managers delegate   a specific level and comparing it with a
                   recovery                           little authority to lower levels  higher price
                business market  Individuals,      cents-off offers  Promotions that allow   competition  Other organizations that
                   organizations, or groups that purchase   buyers to pay less than the regular   market products that are similar to
                   a specific kind of product for resale,   price to encourage purchase  or can be substituted for a marketer’s
                   direct use in producing other products,   channel capacity  The limit on the volume   products in the same geographic area
                   or use in general daily operations  of information a communication   competition-based pricing  Pricing
                business products  Products bought to use   channel can handle effectively  influenced primarily by competitors’
                   in a firm’s operations, to resell, or to   channel captain  The dominant leader of a   prices
                   make other products                marketing channel or a supply channel  competition-matching
                business services  Intangible products   channel power  The ability of one channel   approach  Determining an advertising
                   that many organizations use in their   member to influence another member’s   budget by trying to match competitors’
                   operations                         goal achievement                  advertising outlays
                buy-back allowance  A sum of money   client-based relationships  Interactions   competitive advantage  The result of a
                   given to a reseller for each unit bought   that result in satisfied customers who   company matching a core competency
                   after an initial promotion deal is over  use a service repeatedly over time  to opportunities it has discovered in the
                buying allowance  A temporary price   client publics  Direct consumers of a   marketplace
                   reduction to resellers for purchasing   product of a nonprofit organization  competitive advertising  Tries to stimulate
                   specified quantities of a product  closing  The stage in the personal selling   demand for a specific brand by
                buying behavior  The decision processes   process when the salesperson asks the   promoting its features, uses, and
                   and actions of people involved in   prospect to buy the product      advantages relative to competing brands
                   buying and using products       co-branding  Using two or more brands on   component parts  Items that become part
                buying center  The people within an   one product                       of the physical product and are either
                   organization who make business   codes of conduct  Formalized rules and   finished items ready for assembly or
                   purchase decisions                 standards that describe what the   items that need little processing before
                buying power  Resources, such as money,   company expects of its employees  assembly
                   goods, and services, that can be traded   coding process  Converting meaning into a   concentrated targeting strategy  A market
                   in an exchange                     series of signs or symbols        segmentation strategy in which an
                buzz marketing  An attempt to incite   cognitive dissonance  A buyer’s doubts   organization targets a single market
                   publicity and public excitement    shortly after a purchase about whether   segment using one marketing mix
                   surrounding a product through a    the decision was the right one  concept testing  Seeking a sample of
                   creative event                  combination compensation plan   Paying   potential buyers’ responses to a
                captioned photograph  A photograph with   salespeople a fixed salary plus a   product idea
                   a brief description of its contents  commission based on sales volume  conclusive research  Research designed
                captive pricing  Pricing the basic product   commercialization  Refining and finalizing   to verify insights through objective
                   in a product line low, while pricing   plans and budgets for full-scale   procedures and to help marketers in
                   related items higher               manufacturing and marketing of a   making decisions
                cash-and-carry wholesalers  Limited-  product                         consideration set  A group of brands within
                   service wholesalers whose customers   commission merchants  Agents that   a product category that a buyer views as
                   pay cash and furnish transportation  receive goods on consignment from   alternatives for possible purchase




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