Page 623 - Business Principles and Management
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C HAPTER 22 A SSESSMENT



                                                CASE IN POINT


                                                CASE 22-1: Advertising: The Root of All Evil?
                                                Peter and Torrie were watching television. During a commercial they
                                                discussed how companies use advertising.
                                                Peter:  Companies spend too much money on advertising. If they would
                                                        spend less, the prices of products would be a lot lower. I heard
                                                        that companies that advertise on the Super Bowl program spend
                                                        more than $1 million for one ad.
                                                Torrie: Companies are not only placing ads in the middle of shows, they’re
                                                        also putting them into movies and television shows. I think they
                                                        should remove ads from television and radio. I usually switch
                                                        between channels during commercials anyway.
                                                Peter:  It seems like advertising is everywhere. No matter where you go
                                                        or what you do, you see products promoted. My parents bought
                                                        a TiVo, so I don’t even see commercials on our system.
                                                Torrie: It seems that companies advertise to get people to buy products
                                                        they don’t want. I’ve bought some things just because of the ad
                                                        and regretted it later. Companies with good products shouldn’t
                                                        have to advertise. People will find out about them from others
                                                        who try the products and like them.
                                                Peter:  The worst thing about advertising is that businesses can say any-
                                                        thing they want to about products, even if the statements are
                                                        untrue. They often criticize their competitors, making you think
                                                        there’s something wrong with the other product. After watching
                                                        or listening to an ad, you’re more confused than ever about what
                                                        to buy.

                                                THINK CRITICALLY
                                                   1. Do you believe product prices would decrease if companies did not
                                                      advertise? Explain.
                                                   2. Explain why some companies would pay $1 million to advertise
                                                      during the Super Bowl.
                                                   3 What would happen to television and radio if advertising support
                                                      was dropped?
                                                   4. Do good products need to be advertised? Why or why not?
                                                   5. What types of controls are there on what a business can say in its
                                                      advertising? What can consumers do if they believe they have been
                                                      misled by advertising?
                                                   6. Do you believe advertising results in more confusion than help for
                                                      consumers? Justify your answer.
                                                   7. Do you think that the high level of advertising creates needs rather
                                                      than simply informing the customer of product benefits? Explain
                                                      your answer.
                                                   8. How do channel surfing and TiVo affect the effectiveness of advertis-
                                                      ing? How are companies shifting strategy in this new environment?
                                                   9. Develop an argument to convince Peter and Torrie that advertising
                                                      is a vital part of a marketing strategy.


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