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xxxii Preface
texts and doing it so efficiently and willingly. I also thank Janet Slowik, art director, and her team
for redesigning this book so beautifully. Thanks as well to Professor Cynthia Ruppel at Nova
Southeastern University in Florida for her close reading of the book and helping us to eliminate
last-minute errors. Finally, I thank Kristin Jobe of Integra-Chicago for managing the production
of the book.
No textbook makes its way into the hands of students without the active involvement of
a dedicated and professional sales force. I thank the Pearson sales team and especially Anne
Fahlgren, the marketing manager for this text.
Like so many authors in college publishing, I owe tremendous thanks to my editor, Bob
Horan. Unfortunately for us, Bob retired in the past year. I wish Bob health and great happiness
in his retirement years. He is deeply missed. That said, my new editor Nicole Sam has taken over
and will guide these texts into the new world of publishing with great success, I’m sure. I look
forward to working with her.
David Kroenke
A Note from Randy
I am grateful to be asked to become a coauthor of this quality and successful textbook. I’ve used
David’s books in my classes for years, and I’ve found them enjoyable to teach and my students
have found them easy to read. David’s writing style is both accessible and conducive to learning.
I’m grateful to be part of a team that sincerely cares about student learning.
As David mentioned, security is a major focus of this edition. It’s important to understand
that because an organization’s intellectual property, customer data, communications, and
internal systems are critical to an organization’s success, they need to be secured from highly
motivated hackers with specialized technical skill sets for theft. High-profile data breaches have
become commonplace. Students need to learn how to protect themselves and their future em-
ployers from these damaging security incidents.
Randy Boyle
Thanks to Our Reviewers
The following people deserve special recognition for their review work on this and previous
editions of the book—for their careful reading, thoughtful and insightful comments, sensitive
criticism, and willingness to follow up with email conversations, many of which were lengthy
when necessary. Their collaboration on this project is truly appreciated.
Dennis Adams, University of Houston, Main Ozden Bayazit, Central Washington University
Heather Adams, University of Colorado Jack Becker, University of North Texas
Hans-Joachim Adler, University of Texas, Dallas Paula Bell, Lock Haven University
Mark Alexander, Indiana Wesleyan University Kristi Berg, Minot State University
Paul Ambrose, University of Wisconsin, Whitewater Doug Bickerstaff, Eastern Washington University
Craig Anderson, Augustana College Hossein Bidgoli, California State University, Bakersfield
Michelle Ashton, University of Utah James Borden, Villanova University
Laura Atkins, James Madison University Mari Buche, Michigan Technological University
Cynthia Barnes, Lamar University Sheryl Bulloch, Columbia Southern University
Reneta Barneva, SUNY Fredonia Thomas Case, Georgia Southern University
Michael Bartolacci, Penn State Lehigh Valley Thomas Cavaiani, Boise State University