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466       Chapter 12  Information Systems Development


                              Existing Order Process
                                                                        Operations       Credit
                                  Customer           Salesperson                                      Sales VP
                                                                         Manager        Manager

                                                   Prepare Quotation
                                   Submit Order  RFQ  with Standard Terms

                                             Standard
                                   Respond to  Quotation  Submit Quotation
                                    Quotation
                                            Quotation                       Inventory  DB
                                             Response
                                                    Customer accept
                                                    the Quotation?
                                                                            Item Counts
                                             Revised     No
                                   Process Order  Quotation
                                    Response        Prepare a Product     Check for
                                                    Quotation with  Yes  Available Inventory
                                                    Requested Terms
                                                                                 Item
                                                                      Order     Allocations
                                                                      Data
                                                    Submit Order to
                                                                          Sucient
                                                   Operations Manager     Inventory?
                                          Revised     for Review
                                         Quantity                            No
                                         Quotation                               Yes
                                                    Prepare a Revised  Rejection  Reject Order
                                                   Quantity Quotation
                                                                        Allocate Inventory
                                                    Request Credit  Approval
                                                      Approval          Approve Order
                                                                     Credit Request    Check Customer
                                                                 Credit Response          Credit
                                       Approved
                                        Order          Credit  No
                                                     Approved?
                                                             Add Credit
                                                        Yes  Exception to
                                                            Special Terms
                                                    Special Terms?
                               Rejected
                               Order
                                                         No
                                                     Accept Order  Yes
                                                      Process
                                                    Request Special           Special Terms Request  Evaluate Special
                                                Yes    Terms                                         Terms Request

                                                       Terms                  Special Terms Response
                                                     Accepted?
                                                         No

                                                     Reject Order
        Figure 12-7
        Existing Order Process




                        Q4          What Are the Phases in the Systems

                                    Development Life Cycle (SDLC)?


                                    The  systems development life cycle (SDLC) is the traditional process used to develop in-
                                    formation systems and applications. The IT industry developed the SDLC in the “school of
                                    hard knocks.” Many early projects met with disaster, and companies and systems developers
                                    sifted through the ashes of those disasters to determine what went wrong. By the 1970s, most
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