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508       tHe InternatIonal DIMenSIon  International MIS


                                        Plastic
                                       Supplier
                                                        Ski & Binding  Skis
                                                        Manufacturer  Bindings           Skis
                                      Aluminum                               Importer/   Bindings
                                       Supplier                             Distributor  Poles

                                                           Pole                                REI
                                                        Manufacturer  Poles                        Purchase:  You
                                                                                                     Skis
                                        Steel                                Importer/  Boots        Bindings
                                       Supplier                             Distributor              Boots
                                                                                                     Poles
                                                           Boot      Boots
                                                        Manufacturer
                                       Fittings
        Figure ID-5                    Supplier                                              = Inventory
        Supply Chain Example



                                    not the case. Instead, at each level an organization can work with many organizations both up
                                    and down the supply chain. Thus, a supply chain is a network.
                                       To appreciate the international dimension of a supply chain, consider Figure ID-5. Suppose
                                    you decide to take up cross-country skiing. You go to REI (by visiting either one of its stores or
                                    its Web site) and purchase skis, bindings, boots, and poles. To fill your order, REI removes those
                                    items from its inventory of goods. Those goods have been purchased, in turn, from distributor/
                                    importers.
                                       According to Figure ID-5, REI purchases the skis, bindings, and poles from one distribu-
                                    tor/importer and the  boots  from  a  second.  The distributor/importers, in turn,  purchase  the
                                    required items from the manufacturers, which, in turn, buy raw materials from their suppliers.
                                       In Figure ID-5, notice the national flags on the suppliers and manufacturers. For example,
                                    the pole manufacturer is located in Brazil and imports plastic from China, aluminum from
                                    Canada, and fittings from Italy. The poles are then imported to REI in the United States by the
                                    Importer/Distributor 1 .
                                       The only source of revenue in a supply chain is the customer. In the REI example, you spend
                                    your money on the ski equipment. From that point all the way back up the supply chain to the
                                    raw materials suppliers, there is no further injection of cash into the system. The money you
                                    spend on the ski equipment is passed back up the supply chain as payments for goods or raw
                                    materials. Again, the customer is the only source of revenue.

                                    The Importance of Information in the Supply Chain

                                    In order to stay competitive, the focus of many businesses, worldwide, is to reduce costs.
                                    Supply chain costs are a primary target for such reductions, especially among companies that
                                    have a global supply chain. Figure ID-6 illustrates how Walmart overhauled its supply chain to
                                    eliminate distributors and other intermediaries, enabling it to buy directly from manufacturers.
                                    Walmart’s goal is to increase sales and revenues from its private-label goods. At the same time,
                                    it also has consolidated purchasing and warehousing into four global merchandising centers,
                                    such as the one near Mexico City that processes goods for emerging markets. 5
                                       As you’ll learn in your production and supply chain courses, many different factors de-
                                    termine the cost and performance of a supply chain. However, information is one of the most



                                    5 Jim Jubak, “China Feels Global Market Pain,” Jubak’s Journal, last updated August 12, 2010, http://articles.
                                    moneycentral.msn.com/Investing/JubaksJournal/global-markets-pain-moves-to-china.aspx.
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