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Using Your Knowledge    517

            words, explain why it is better to design a program to be local-  Q4  What are the security challenges of
            ized rather than attempt to adapt an existing single-language   international IS?
            program to a second language. Explain the problems of having
            a single database for an international IS. Define distributed da-  Explain legal differences between countries with respect to
            tabase, replicated database, and partitioned database. State a   the use of encryption, distribution of content, and personal
            source of problems for processing replicated databases.   privacy protections. Describe how natural disasters, geopo-
               Summarize the advantages of functional systems for   litical risks, civil unrest, and terrorist attacks could threaten the
              international companies. Summarize the issues of inherent   physical security of international IS. Give an example of how
              processes for multinational ERP. Explain how SOA services   differences in cultural norms may affect international IS.
            could be used to address the problems of international enter-
            prise applications.                                   Q5  What are the challenges of international
                                                                  IS management?
            Q3  How do inter-enterprise IS                        State the two characteristics that make international IS man-
            facilitate global supply chain                        agement challenging.
            management?                                              Explain the difference between international systems de-
                                                                  velopment and international software development. Using the
            Define supply chain, and explain why the term chain is mis-  five-component framework, explain why international systems
            leading. Under what circumstances are not all of the organiza-  development is more difficult. Give an example of one com-
            tions in Figure ID-5 part of the supply chain? Name the only   plication for each knowledge area in Figure ID-9. State the
            source of revenue in a supply chain. Explain how Walmart is   four responsibilities for IS departments. Explain how each of
            attempting to reduce supply costs. Describe the bullwhip ef-  these responsibilities is more challenging for international IS
            fect and explain why it adds costs to a supply chain. Explain   organizations. Describe three factors that create challenges for
            how the system shown in Figure ID-8 can eliminate the bull-  international IS operations. Summarize the strategy that Mahr
            whip effect.                                          uses when creating IS infrastructure in foreign offices.




              Key teRmS And conceptS


            Bullwhip effect   509               Localizing  504                     Replicated database   506
            Distributed database processing   506  Partitioned database   506       Supply chain   507



             MyMISLab       ™

             Go to mymislab.com to complete the problems marked with this icon   .




              uSing youR Knowledge


            ID-1.    Suppose  that you  are  about  to  have  a  job  interview   ID-2.  Suppose you work for a business that has $100 million
                 with a multinational company, such as 3M, Starbucks,   in annual sales that is contemplating acquiring a com-
                 or Coca-Cola. Further suppose that you wish to dem-   pany in Mexico. Assume you are a junior member of a
                 onstrate an awareness of the changes for international   team that is analyzing the desirability of this acquisition.
                 commerce  that  the  Internet  and  modern  information   Your boss, who is not technically savvy, has asked you
                 technology have made. Using the information in Q1,    to prepare a summary of the issues that she should be
                 create a list of three questions that you could ask the   aware of in the merging of information systems of the
                 interviewer regarding the company’s use of IT in its in-  two companies. She wants your summary to include
                 ternational business.                                 a list of questions that she should ask of both your IS
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