Page 585 - Using MIS
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Index






            Page numbers followed by f denote figures; those   Kindle Fire, 5n, 22   desktop, 52
            with n indicate footnotes.           Kindle and WAN connection, 217      development, 452–453
                                                 net neutrality and, 218             enterprise resource planning, 260f, 261–263,
            A                                    picking expenses, 355                 265, 271–272
            Abril, Danielle, 431n                product reviews and, 300            functional 259, 260f
            Abstract reasoning, 7, 8             stock price and net income, 17, 17f  IS and business processes vs., 458–459
            ACAD/Medre.A, 492–493                mobile device access, 120           mobile, 142–145
            Accenture, 9n                        Price Check application, 140        modern-style, 127
            Access. See Microsoft Access         sales of native applications to, 139  native, 126
            Access CT, 288–290, 499              third-party cookies and, 381–382    native vs. Web, 135–139
            Access security, 374                Amazon Marketplace Web Service       reporting, 355–359
            Accountability, 410–411                (MWS), 108                        screen-sharing, 49
            Accounting, ethics issues and, 266–267  Amazon Web Services (AWS), 108   site license for, 130
            Account administration, 412–413     Anders, George, 108n                 social media, 297–323
             account management, 412            Android, mobile client OS, 126f, 128, 132  thick-client, 126
             help-desk policies, 413            Android applications, 136, 151, 312  version control 59–60
             password management, 413           Annunziata, Marco, 121n              Web (thin-client), 126, 220
            Accounting controls, 392, 473,      Antimalware programs, 408            Web server, 372
            Accuracy of information, 18         AOL, 418                            Application-layer protocols, 225
            Acemoglu, Daron, 9                  Apache Foundation, 365              Application software, 131–132
            Activities                          Apache OpenOffice, 52               AppScan, 414, 415
             augmenting human performance of, 257  Apache open source software, 188  ARM devices, 126f, 128
             business intelligence systems, 343–349  Apache web server, 132         As-is business order process, 464–466
             business process, 90, 458f         Apple Computer Inc.                 As-is model, 462
             critical path, 400                  AirPort Time Capsule, 151          Asymmetric encryption, 405
             defined, 90, 461                    Amy Winehouse’s death and, 320     Asynchronous communication, 48
             performing, 257                     Apple Store, 136, 316              Attributes, 179
             primary, 83f, 88–89                 case study, 157–159                Auer, David, 184n
             process quality and,                hardware, 116–117                  Authentication, security safeguard,
             support, 89–90                      iCloud, 52, 209, 227, 234             401, 404
             value-creating, 88                  iOS, 128, 130, 399                 Autor, David, 9
            Activity logs, 414                   iPad, 22, 120
            Acxiom Corporation, 352, 402         iPhone, 120, 367                   B
            Ad-blocking software, 309            iPod, 120                          Babolat Play Pure Drive tennis racket, 133
            Ad click mobility, 312               iTunes, 137                        Backup copies, 409, 413–414f
            Additive manufacturing (3D printing), 2n  Mac OS, 127                   Baibu.com, 502
            Adobe Acrobat, 52, 131               P/E for, 332                       Baker, Peter, 419n
            Adobe Creative Cloud, 238–239        Siri, 145, 304                     Ballmer, Steve, 156
            Advanced Micro Devices, 116          smart devices, 120                 Bank accounts, phishing and, 420–421
            Advanced Persistent Threat (APT), 394  stock price growth, 158f         Banks, Michael, 23
            Advertising, social media and, 308–309  Swift, 452                      Barr, Alistair, 342n
            Adware, computer malware, 407        tablet computers, 116              Barriers to entry, 95
            Affordable Care Act, 288–290        Application development, 457–460. See also   Baseline WB, 482
            Agile development, principles of, 485–486  Development entries          Basis Band, wearable computer, 133
            AirPort Extreme app, 151            Applications. See also Computer software;   Bateson, Gregory, 17
            AirPort Time Capsule app, 151          Software                         Beck, Charlie, 343n
            Albuquerque, Ulisses, 399            business intelligence (BI), 340–351  Becker, Arielle Levin, 289n
            Alexander, Keith, 399                BigData, 363, 365–366              Beckett, Lois, 352n
            Allen, Carolyn, 38                   Browser, 52                        Bell Labs, 127
            Amazon Coins, 108                    collaboration, 46–51               Bennett, Shea, 294n, 299n
            Amazon.com                           commerce server, 223–224           Bentham, Jeremy, 56
             BI applications and, 342            computer software categories, 125f  Best Buy, 140, 158
             case study (innovation, online sales),   content, 52f                  Beston, Maeve, 288n
               106–109                           content delivery network, 228      Best practices, 319
             cloud service, 208–209, 227–228, 230–231,   content management, 369    Bezos, Jeff, 108
               233, 366                          customer relationship management (CRM),   BigData
             customer service centers, 440, 506    262–263                           business intelligence and, 342–343
             elastic computing resources and, 207  database, 170–178                 defined, 189
             Dynamo data store, 188              data mining, 359–363                organizational use of, 363, 365–366
             FinQloud and, 245–246               defined                            Bigtable, software, 188
             IPO of, 332                         design for secure, 408             Binary digits, 117, 118f
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