Page 167 - Cloud Essentials
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B. Acquiring server hardware
C. Monitoring cloud service performance
D. Performing data backups
43. Planning disk capacity requirements in the cloud applies to which
service management phase?
A. Service Design
B. Service Strategy
C. Service Operation
D. Service Transition
44. Encouraging cloud service use during minimal load times applies to
which ITIL Service Strategy process?
A. Capacity Management
B. Demand Management
C. Financial Management
D. Service Level Management
45. Which process of the ITIL Service Design phase relates to ensuring
cloud services are always accessible?
A. Service Level Management
B. Capacity Management
C. Information Security Management
D. Availability and Service Continuity Management
46. Choosing a cloud service that provides the same functionality as an in-
house system applies to which ITIL life-cycle phase?
A. Service Design
B. Service Strategy
C. Service Operation
D. Service Transition
47. The manipulation of people to disclose confidential information
defines what type of risk?
A. Malware
B. Denial of service
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