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220    CHAPTER 11  Public Speaking Preparation (Steps 1–6)


                                             ●  Continue your search by getting a general overview of the topic. An encyclopedia article,
                                               book chapter, or magazine article will serve this purpose well. This general overview will
                                               help you see the topic as a whole and how its various parts fit together. If you search for
                                               material on any search engine, you’ll find that Wikipedia comes up among the top search
                                               suggestions. This is a useful first step but realize that the articles in Wikipedia are not
                                               necessarily written by experts and are not fact-checked as they would be in, say, the
                                               Encyclopaedia Britannica. However, most articles have extensive references that you can
                                               and should check, especially for controversial issues.
                                             ●  Follow up the general overview using increasingly more detailed and specialized sources.
                                               Fortunately, many of the general articles contain references or links for this very purpose.
                                             ●  Gather a variety of different types of research. Although what is and what isn’t appropri-
                 For one perspective on this issue,   ate research will depend partly on your topic; a variety of different types of research will
                 see “Wikipedia” at tcbdevito   generally prove more interesting and more convincing. Here are a few types:
                 .blogspot.com. How do you feel   ❍  News sources are especially useful for political speeches, financial news, or reports on natural
                 about this?
                                                  disasters, congressional actions, international developments, or any of a host of other topics.
                                               ❍  Biographical material will help you explain the competence and background of those
                                                  you mention in your speech, present their credibility to the audience, and answer au-
                                                  dience questions about them.
                                               ❍   Academic research articles will enable you to secure the most reliable and valid research
                                                  available. MySearchLab (a part of Mycommunicationlab) will help you locate the aca-
                                                  demic research articles you need to find.
                                             ●   Distinguish between primary and secondary sources as you research. A primary source is
                                               original information about a topic or event—for example, an original
                                               research study in an academic journal, a corporation’s annual report, and an
                                               eyewitness report of an accident. In contrast, a secondary source discusses information
                                               originally presented elsewhere—for example, a summary of research
                                               appearing in a popular magazine, a television news story on a corporation’s earnings, and a
                                               report by someone who talked with an eyewitness to an accident.

                                            research sOurces
                                            Here we consider just two major research sources: the library and the interview.
                                            libraries  Libraries are the major storehouses of information and focus on computerized
                                            databases as well as print sources. Fortunately, you can access through your computer most
                                            of the great libraries of the world—for example, the Library of Congress, the largest library in
                                            the United States, which houses millions of books, maps, multimedia resources, and manu-
                                            scripts. Other useful online sources are the Virtual Library, a collection of links to 14 subject
                                            areas and the Internet Public Library, a collection of links to a wide variety of materials that
                                            functions much like the reference desk at any of the world’s best libraries.
                                               Your college library will likewise prove useful. Here is probably the best place to get expert
                                            advice on databases and other resources available to you, especially nonprint resources or mate-
                                            rials unique to your college or area. Your college library will also most likely provide you with
                                            access to databases that you might not have available on your own computer.
                                            interviews  One research activity that you may find helpful is to interview people who have
                                            special information that you might use in your speech. For example, you might want to interview
                 Explore the Exercise       a veterinarian for information on proper nutrition for household pets; an eyewitness for informa-
                 “Electronic Research” at    tion on living through a hurricane; or average people for their opinions on politics, religion, or
                 MyCommunicationLab
                                            any of a wide variety of topics. In these interviews, a great part of your effectiveness will hinge on
                                            your ability to listen actively, for total meaning, with empathy, with an open mind, and ethically—
                                            all of the interpersonal communication skills already covered. Here are six steps you might follow:
                                             ●  Select the person you wish to interview. You might, for example, look through your college
                                               catalog for an instructor teaching a course that involves your topic. Or visit blogs and
                                               look for people who have posted articles on your topic. If you want to contact a book au-
                                               thor, you can always write to the author in care of the publisher or editor (listed on the
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