Page 269 - Essentials of Human Communication

248 Chapter 12 Public Speaking Preparation and Delivery (Steps 7–10)

publIC SpeakIng Sample aSSIStant

the Delivery Outline

PAUSE!
LOOK OVER THE AUDIENCE!
I. Many experience CS
A. CS: the reaction to being in a culture very different from your own
B. By understanding CS, you’ll be better able to deal with it
PAUSE—SCAN AUDIENCE
II. CS occurs in 4 stages (WRITE ON BOARD)
A. Honeymoon B. Crisis C. Recovery D. Adjustment
[Let’s examine these stages of CS.]
PAUSE/STEP FORWARD
I. Honeymoon
A. Fascination w/people and culture
B. Enjoyment of people and culture
1. Zaire example
2. Farm to college dorm
[But, life is not all honeymoon—the crisis.]
II. Crisis
A. Problems arise
1. One-third Am workers fail abroad
2. Personal difficulties
B. Life becomes difficult
1. Communication
2. Offend others
[As you gain control over the crises, you learn how to cope.]

PAUSE
III. Recovery
A. Period of learning to cope
B. You learn intercultural competence
1. Communication becomes easier
2. You learn the culture’s rules
[As you recover, you adjust.]
IV. Adjustment
A. Learn to enjoy (again) the new culture
B. Appreciate people and culture
[These then are the 4 stages; let me summarize.]

PAUSE
CONCLUSION
I. CS occurs in 4 stages: honeymoon, crisis, recovery, and adjustment
II. By knowing the 4 stages, you can better understand the culture shock you may now be experiencing on the job, at school, or in your private life.
PAUSE
ASK FOR QUESTIONS